Public Guardian Specialist (Aging Commission)

Shelby County•Memphis, TN

3d•Onsite

About The Position

Assists clients by addressing social and financial health care needs, provides general supervision of clients, makes appropriate medical placements and conducts health care need assessments.

Requirements

Three (3) years of experience in a social services environment, statistical work or related field; AND High school diploma or possess GED, OR Two (2) years of experience in a social services environment, statistical work or related field; and one (1) year of college study (30 semester hours or 36 quarters) from an accredited college or university.
An equivalent combination of education and/or experience.
PROOF OF EDUCATION, TRAINING AND/OR EXPERIENCE IS REQUIRED.
Knowledge of administrative functions, programs, policies and procedures.
Knowledge and skilled in the use of Microsoft Office Suites (Word, Excel, Outlook).
Knowledge of organizational, financial (including budgeting, basic accounting and/or auditing) purchasing and/or personnel management techniques.
Knowledge of Shelby County program and policies and services and related federal, state and local programs.
Knowledge of QuickBooks and online banking applications.
Ability to plan, organize and maintain an even flow of work.
Ability to provide effective customer services in a fast-paced environment.
Must pass background check to include: TBI/FBI Criminal check Tennessee Abuse Registry Tennessee Felony Offender Registry Adult Offender Registry and the National and Tennessee Sexual Offender Registry.

Responsibilities

Confers with caregivers and creditors and writes/ signs appropriate correspondence.
Investigates and negotiates clients’ bills.
Monitors personal, real property and completes property inventory.
Maintains medication inventory.
Qualifies client(s) for Medicaid spend down.
Maintains and updates departmental reports.
Maintain client records
Provides general supervision of clients and makes appropriate medical placement.
Attend care conferences.
Conducts quarterly assessments.
Recruits, trains and supervises volunteers for the Public Conservator Program.
Participates in regular Coordinated Community Response meetings.
Performs other related duties as required or directed.