Public Engagement Assistant, Co-Lab, Temporary (12 months)

Sfmoma•San Francisco, CA

8d•Hybrid

About The Position

The San Francisco Museum of Modern Art (SFMOMA) is seeking a Public Engagement Assistant: Co-Lab for a temporary 12-month position. This role supports the daily operations, special activities, and evaluation of the Museum’s Co-Lab, a hands-on activity and studio space designed to engage visitors of all ages. The Public Engagement Assistant will facilitate Co-Lab activities directly with the public, support educational events, maintain the space, and track visitor engagement. The goal is to ensure Co-Lab is an engaging and inviting space, foster connections with art and ideas, and remove institutional barriers. Key milestones include understanding the Co-Lab space and its activities within 30 days, and demonstrating understanding of museum processes and visitor behaviors within 90 days.

Requirements

Undergraduate degree in art history, art education, cultural studies, or a broad liberal arts education with demonstrable interest in modern and contemporary art, or equivalent work experience.
Minimum of one (1) year of experience in an art museum or related non-profit organization.
Excellent interpersonal and facilitation skills.
Ability to work enthusiastically and effectively with visitors, program participants, staff, and artists.
Patience and flexibility while working in a dynamic public environment.
Ability to accomplish tasks autonomously.
Excellent written and verbal communication skills.
Understanding and interest in issues of diversity, equity, and inclusion, and how they relate to the mission and work of a community, cultural organization and its public programs.
Must be available to work Wednesday through Sunday 9 am - 5 pm: Wednesday, Friday, Saturday, and Sunday 12pm – 8pm: Thursday.

Nice To Haves

Experience in event coordination or facilitating art-based workshops.
Aptitude for public speaking.

Responsibilities

Serve as a representative of the Co-Lab space by welcoming visitors, directing them to activities, providing instruction, and creating alongside them.
Monitor and manage the flow of visitors within Co-Lab.
Enforce safety, rules, and policies of Co-Lab.
Ideate, iterate, and facilitate “pop-up” hands-on artmaking, in addition to facilitating permanently installed Co-Lab experiences.
Keep Co-Lab space tidy during daily operations.
Clean, organize, and restock Co-Lab at the end of each shift.
Maintain Co-Lab policies and procedures and coordinate logistics and maintenance requests (lighting, cleaning, IT, repairs).
Support the set-up, breakdown, and clean-up for programs and events in Co-Lab.
Communicate and manage logistical needs for programs featuring external partners.
Maintain and update a daily log and FAQ for cross-organizational communication.
Track materials usage and ensure materials are well-stocked, coordinating with the Manager of Public Engagement for purchases.
Contribute ideas for special programs.
Perform other duties as assigned.
Track visitor engagement and feedback through formal and informal evaluation methods.
Enter evaluation data into a shared database.
Analyze and share evaluation learnings to communicate impact and identify areas for improvement.
Participate in cross-team workflows for tracking program details.