Public Area Housekeeper

Marriott•Honolulu, HI

11d•$26 - $33•Onsite

About The Position

This role involves maintaining the cleanliness and upkeep of public and employee areas within the establishment. Responsibilities include cleaning restrooms, showers, glass surfaces, and floors using designated chemicals and equipment. The position also entails dusting surfaces, emptying trash, inspecting furniture for damage, and cleaning lights. The Housekeeper will be responsible for posting caution signs when necessary, contacting other departments for urgent repairs, and responding promptly to guest and internal requests. Identifying and reporting maintenance issues is also a key aspect of the role. The position requires adherence to all company policies, safety and security procedures, and completion of safety training. It also involves proper storage of flammable materials, maintaining a professional appearance, and upholding confidentiality. A significant part of the role includes interacting with guests according to company standards, anticipating and addressing their needs, assisting individuals with disabilities, and expressing genuine appreciation. Effective communication with colleagues and supporting team goals are essential. The role demands the ability to move, lift, carry, and place objects up to 55 pounds without assistance and over 55 pounds with assistance. It also requires the ability to push and pull machinery, reach overhead and below the knees, and perform tasks involving bending, twisting, pulling, and stooping. Visual inspection of tools and equipment, manipulation of objects requiring fine motor skills and hand-eye coordination, and movement through confined or elevated spaces are necessary. The ability to move up and down a ladder, and to stand, sit, kneel, or walk for extended periods are also required. The Housekeeper will perform other reasonable job duties as requested by Supervisors.

Requirements

Ability to clean public and employee restrooms and showers.
Ability to clean glass in public and employee areas.
Ability to clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment.
Ability to dust surfaces in assigned area.
Ability to empty trash containers, ashtrays, and ash urns in public areas into proper containers.
Ability to inspect condition of furniture for tears, rips, and stains and report damages.
Ability to clean and maintain lights.
Ability to post caution signs to limit traffic when necessary.
Ability to contact other departments directly for urgent repairs.
Ability to respond promptly to requests from guests and other departments.
Ability to identify and report preventative or other maintenance issues in public areas or guest rooms.
Ability to follow all company and safety and security policies and procedures.
Ability to report any maintenance problems, safety hazards, accidents, or injuries.
Ability to complete safety training and certifications.
Ability to properly store flammable materials.
Ability to ensure uniform and personal appearance are clean and professional.
Ability to maintain confidentiality of proprietary information.
Ability to welcome and acknowledge all guests according to company standards.
Ability to anticipate and address guests’ service needs.
Ability to assist individuals with disabilities.
Ability to thank guests with genuine appreciation.
Ability to speak with others using clear and professional language.
Ability to support team to reach common goals.
Ability to ensure adherence to quality expectations and standards.
Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
Ability to push and pull work-related machinery over sloping and uneven surfaces.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to visually inspect tools, equipment, or machines (e.g., to identify defects).
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces.
Ability to move up and down a ladder.
Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
Ability to perform other reasonable job duties as requested by Supervisors.

Nice To Haves

No high school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.
None

Responsibilities

Clean public and employee restrooms and showers.
Clean glass in public and employee areas.
Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment.
Dust surfaces in assigned area.
Empty trash containers, ashtrays, and ash urns in public areas into proper containers.
Inspect condition of furniture for tears, rips, and stains and report damages.
Clean and maintain lights.
Post caution signs to limit traffic when necessary.
Contact other departments directly for urgent repairs.
Respond promptly to requests from guests and other departments.
Identify and report preventative or other maintenance issues in public areas or guest rooms.
Follow all company and safety and security policies and procedures.
Report any maintenance problems, safety hazards, accidents, or injuries.
Complete safety training and certifications.
Properly store flammable materials.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
Ability to push and pull work-related machinery over sloping and uneven surfaces.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces.
Move up and down a ladder.
Stand, sit, kneel, or walk for an extended period across an entire work shift.
Perform other reasonable job duties as requested by Supervisors.