Public Area Cleaner

TownePlace Suites Anaheim•Anaheim, CA

About The Position

The Public Area Cleaner keeps the hotel clean and stocked, helping maintain cleanliness both inside and outside the property. Daily work varies and may include stocking housekeeping carts, collecting and delivering laundry, sweeping, vacuuming, and wiping glass windows and doors. The role also involves replenishing guest supplies, delivering requested items to guest rooms, handling lost-and-found items, and supporting the team in providing a quality guest experience.

Requirements

  • Highly organized.
  • Able to spend most of the shift standing and constantly moving.
  • Able to lift and carry up to 30 pounds.
  • Strong guest service skills.
  • Attention to detail and a customer-service-oriented approach.
  • Able to communicate satisfactorily with guests, management, and coworkers.

Responsibilities

  • Keep the hotel clean and stocked, including areas inside and outside the property.
  • Stock housekeeping carts and collect and deliver laundry.
  • Sweep, vacuum, and wipe glass windows and doors.
  • Replenish toiletries, soap, lotion, and paper products.
  • Deliver towels, extra pillows, supplies, and other items to guest rooms as needed.
  • Respond to guest requests in a timely and courteous manner.
  • Report and deliver lost-and-found items to the appropriate office or department.
  • Work with and support team members to help provide guests with a positive hotel stay.

Benefits

  • Free uniforms
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
  • 401(k) for full-time employees
  • Dental insurance
  • Employee discounts at hotels other than the employee's workplace
  • Opportunities for bonuses
  • $250 referral bonus for the employee and a referred associate
  • PayActiv access to earned wages before payday
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