Public Area Deep Cleaner

Hollywood Casino at Penn National Race Course • Grantville, PA

2h

About The Position

The Public Area Deep Cleaner ensures public areas are cleaned and maintained on the night shift and supports employee and patron satisfaction through teamwork. The role performs assigned cleaning duties in public and back-of-house areas to maintain high standards and provide guests and staff with a clean, comfortable experience. Work areas may include the casino gaming floor, banquet rooms, restaurants, retail shops, elevators, escalators, locker rooms, administrative offices, and other employee areas.

Duties include carpet and hard-floor cleaning; dusting and polishing slot machines, artwork, walls, columns, stairwells, baseboards, waste cans, furniture, and fixtures; cleaning windows and doors; removing trash and debris; and promptly cleaning spills or accidents. The employee interacts with guests and staff in a pleasant, helpful manner, shares information about the property and its services, and keeps the work area and equipment safe and orderly.

Requirements

• Ability to read, write, and speak English.
• Ability to respond to common guest inquiries or complaints.
• Ability to read and interpret documents such as safety rules and operating and maintenance instructions.
• Ability to present information and respond to questions from employees and guests.
• Ability to interpret written and oral instructions.
• Must qualify for a license with the Pennsylvania State Racing Commission and meet credentialing requirements of the Pennsylvania Gaming Control Board.
• Ability to perform essential duties with or without reasonable accommodation.
• Ability to walk 40% of the time, stand 30% of the time, and bend and lift 30% of the time.
• Ability to climb to heights in excess of 10 feet.
• Ability to lift or move 5 to 75 pounds and regularly push and pull carts and equipment weighing up to 75 pounds.
• Ability to see 20/20, including color and/or peripheral vision; near vision and depth perception are commonly required.
• Manual dexterity to use and operate necessary equipment.

Responsibilities

• Clean and maintain public areas during the night shift.
• Work as part of a team to support employee and patron satisfaction.
• Perform assigned cleaning duties in public and back-of-house areas to established standards.
• Clean carpets in halls and corridors, including edges and spots, and shampoo using specialized equipment as directed.
• Clean hard floors in halls and corridors by dust mopping, wet mopping, and rinsing using equipment as directed.
• Dust and polish slot machines, artwork, pictures, walls, columns, stairwells, baseboards, waste cans, furniture, and fixtures.
• Clean windows and doors using tools to meet established standards.
• Remove trash and debris and clean trash cans in assigned zones.
• Promptly clean spills, accidents, and debris.
• Interact with guests and staff in a pleasant and helpful manner and provide knowledgeable information about the property and its services.
• Keep the work area clean and ensure equipment and materials are not left in an unsafe or unsightly manner.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may vary by position.
• 401(k) matching may vary by position.
• Annual performance bonus may vary by position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed