Public Area Cleaner

TownePlace Suites Anaheim•Anaheim, CA

About The Position

The Public Area Cleaner keeps the hotel clean and stocked. Daily duties vary and may include stocking housekeeping carts, collecting and transporting laundry, and maintaining cleanliness inside and outside the hotel. Cleaning tasks may include sweeping, vacuuming, and wiping glass windows and doors. The role also involves replenishing guest supplies, delivering requested items to guest rooms, and responding to guest requests in a timely and courteous manner.

Requirements

  • Highly organized.
  • Able to work the majority of the shift standing and constantly moving.
  • Able to lift and carry up to 30 pounds.
  • Strong guest service skills.
  • Attention to detail and a customer-service-oriented approach.
  • Ability to communicate satisfactorily with guests, management, and coworkers.

Responsibilities

  • Keep the hotel clean and stocked, including areas inside and outside the hotel.
  • Stock housekeeping carts and collect and transport laundry.
  • Sweep, vacuum, and wipe glass windows and doors as needed.
  • Replenish toiletries, soap, lotion, and paper products.
  • Deliver items such as towels, extra pillows, and supplies to guest rooms as needed.
  • Respond to guest requests in a timely and courteous manner.
  • Report and deliver lost-and-found items to the appropriate office or department.
  • Work with and assist team members to support a positive guest experience.

Benefits

  • Free uniforms
  • Wellness resources
  • 401(k)
  • Employee discounts on hotels outside the employee’s own hotel
  • Medical insurance for full-time employees
  • Dental insurance for full-time employees
  • Paid time off for full-time employees
  • Opportunities for bonuses
  • $250 referral bonus for the employee and a referred associate
  • PayActiv access to earned wages before payday
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