Public Area Attendant | RESET Hotel | Twentynine Palms, CA

PM Hotel Group•Twentynine Palms, CA

14d•Onsite

About The Position

The Public Area Attendant is responsible for maintaining the cleanliness and orderliness of all hotel public spaces, including guest rooms, hallways, and common areas. This role involves stocking supplies, managing linens and trash, cleaning various surfaces, and responding to guest requests in a timely and professional manner. The position requires a self-starting personality, a professional demeanor, and the ability to work effectively as part of a team. A working knowledge of laundry chemicals and their effects on different linens is beneficial. The role also demands the physical ability to lift, bend, stoop, push, pull heavy loads, and stand for extended periods.

Requirements

Ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Willingness to “pitch-in” and help co-workers.
Team player.
Working knowledge of the use of laundry chemicals and different formulas, as well as effects on various types of linen.
Ability to prioritize and organize work.
Ability to lift, bend, stoop, push or pull heavy loads, and stand for long periods of time.
Requires lifting bundles of linen weighing up to 75 lbs.
Ability to push and/or pull wheeled carts weighing up to 100 pounds.
Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Responsibilities

Stock linen closets with amenities and supplies for room attendants.
Empty room attendant carts of soiled linen and trash.
Clean and remove spots from corridor walls and doors.
Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
Maintain cleanliness in all Hotel public spaces including food and beverage outlets and public bathrooms and common areas.
Clean ashtrays and empty trash.
Flip mattresses and move furniture as assigned by supervisor.
Comply with attendance rules and be available to work on a regular basis.
Make sure all closets and linen chutes are locked at all times.
Process linen, terry and other materials in laundry and ensure all linens are folded properly and kept as wrinkle free as possible.
Respond to guest requests in a timely and professional manner.
Perform any other job-related duties as assigned.