Public Affairs Service Coordinator

Tuscarawas County Health Department•Dover, OH

About The Position

The Public Affairs Service Coordinator works within the Bureau of Administrative Services to support the Tuscarawas County Health Department’s public information, communications, marketing, and community engagement efforts. Under the direction of the Director of Administrative Services and in partnership with the Director of Promotion & Community Engagement, the coordinator develops and disseminates accurate, timely, accessible public health information; supports outreach and health communication campaigns; maintains department communication channels; and assists with media relations. The role collaborates with department staff and community partners to promote TCHD programs, services, policies, and community health initiatives. The position may be part-time at 25 hours per week or full-time at 30–35 hours per week. Evening and/or weekend hours may be required. The offer is contingent on successful completion of a drug screen and background check. The employee must sign a nicotine-free hiring agreement.

Requirements

High school diploma or GED.
Technical proficiency with Microsoft Office, Adobe applications, and other digital communication tools.
Strong written and verbal communication, organizational, attention-to-detail, accuracy, and customer service skills, and the ability to learn new information quickly.
Ability to write, edit, and proofread clear, accurate, concise, audience-appropriate content for a variety of communication channels.
Ability to develop and implement communication, marketing, and outreach strategies that support public health programs and organizational priorities.
Ability to use social media platforms, website content-management tools, graphic design applications, and standard office technology.
Ability to communicate effectively with media representatives, staff, community partners, and the public, including in time-sensitive or sensitive situations.
Ability to translate public health and technical information into accessible messages that support health literacy and informed decision-making.
Ability to manage multiple projects, meet deadlines, maintain organized records, and coordinate details across programs and workgroups.
Ability to exercise sound judgment, maintain confidentiality, and recognize when communications require supervisory or Health Commissioner review or approval.
Valid State of Ohio driver’s license, access to a reliable vehicle for work-related travel, and liability insurance meeting the TCHD Personal Vehicle Use Policy.
Must sign a nicotine-free hiring agreement.
Offer is contingent on successful completion of a drug screen and background check.

Nice To Haves

Experience developing, implementing, and evaluating health communication campaigns, graphic design, social media, marketing, or public information activities.

Responsibilities

Plan, develop, implement, and maintain communication and outreach channels, including the agency website, social media, newsletters, press releases, brochures, handouts, digital signage, and other public information materials.
Assist with developing, implementing, and overseeing organization-wide communication and public information strategies.
Prepare, edit, and distribute accurate, effective, timely, and accessible public health information for internal and external audiences, applying health literacy principles.
Develop and support health communication, marketing, and social marketing campaigns.
Draft and distribute news releases, media advisories, public notices, talking points, website content, and other communications; assist with media inquiries and interviews.
Cultivate and maintain professional contacts with media representatives, community organizations, partner agencies, and other stakeholders.
Advise TCHD personnel on communications, media and public relations, advertising, social marketing, branding, websites, and social media.
Review and edit documents and assist staff with articles, interviews, social media messages, campaigns, presentations, displays, and other communication materials.
Help maintain consistent agency branding and monitor use of approved logos, templates, messaging, and standards.
Support communication plans for agency programs, initiatives, events, and community outreach activities.
Participate in community coalitions, outreach, public engagement, and community health planning and policy development.
Assist with grant-related work plans, deliverables, contracts, activity schedules, and budgets as assigned.
Perform administrative and clerical duties, including preparing correspondence, maintaining records, organizing materials, and compiling information.
Represent the agency at community events and work outside normal operating hours, including evenings and weekends, as needed.
Maintain confidentiality and handle records and information in accordance with agency policies and applicable requirements.
Provide courteous customer service and establish effective working relationships with agency staff, supervisors, Board of Health members, other agencies, and community members.
Maintain open communication with the Health Commissioner, directors, coworkers, and appropriate agency staff about communication activities, media inquiries, and emerging concerns.
Complete required training and participate in meetings, conferences, seminars, and other job-related training; maintain professional knowledge and skills.
Meet job safety requirements and applicable OSHA standards pertaining to essential functions.
Assist with public health emergency response in accordance with applicable response plans and the incident command system, as assigned.
Demonstrate regular and predictable attendance and perform other related duties as assigned.