PT Weekend Closer

Planet Fitness • Lansdale, PA

3d • Onsite

About The Position

National Fitness Partners, the largest Planet Fitness franchise, serves over one million members across more than 200 clubs and aims to create an affordable, Judgment Free fitness experience. The Customer Service Representative provides a superior level of service to members, prospective members, and guests while helping maintain a clean, sanitized, and safe club environment.

This part-time role is based at the Lansdale, Pennsylvania club. The scheduled hours are Saturday and Sunday from 2:00 p.m. to 7:00 p.m. Starting pay is $11 per hour, with hourly increases at 180 days, one year, and every six months after the first year, based on the employee’s anniversary date.

Requirements

• Customer service experience.
• Must be 18 years of age or older.
• Basic computer proficiency.
• Frequent lifting, carrying, pushing, and pulling; must be able to lift up to 75 pounds.
• Will encounter cleaning chemicals during the shift.
• Frequent climbing, balancing, kneeling, and crouching during the shift.
• Continual reaching with hands, fingers, and arms during the shift.

Nice To Haves

• High school diploma or GED equivalent preferred.

Responsibilities

• Provide a superior level of customer service to members, prospective members, and guests, creating an exceptional Judgment Free member experience.
• Answer phones in a friendly manner using the information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage and merchandise purchases through the point-of-sale system.
• Promote PE@PF fitness instruction classes to active and new members.
• Provide a clean, sanitized, and safe club environment.

Benefits

• Growth opportunities; over 90% of the management team started as an entry-level team member.
• Competitive pay and scheduled hourly increases at 180 days, one year, and every six months after the first year, based on anniversary date.
• Shift-differential pay for select shifts.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED