PT Tailor, Levi's® Retail, Citadel Outlets, Commerce, CA

Levi Strauss & Co. • Commerce, CA

2d • Onsite

About The Position

The PT Tailor delivers a best-in-class tailoring experience and excellent products to consumers through customer service, sales, and Tailor Shop operations. The role performs basic alterations, such as hemming, patching, repairs, and tapering, as well as more technical alterations that may require specialized equipment and detailed appearance-altering processes. The Tailor supports store leadership, resolves tailor-related consumer concerns, and educates store teams about Tailor Shop services and offerings. The position reports to the Store Manager.

The ideal candidate shares Levi Strauss & Co.'s values, has a strong understanding of denim, textiles, sewing, and tailoring, and provides thoughtful customer service while supporting store and Tailor Shop procedures. The role is part-time and requires schedule flexibility, including evenings, weekends, and holidays.

Requirements

• Thorough understanding of the denim industry and current and upcoming trends.
• Understanding of textiles and fabrics, with proven sewing, tailoring, and textile repair skills.
• Awareness of design and detail, with strong internal and external communication skills.
• Fashion savvy and interested in current trends.
• Able to manage multiple tasks in a busy environment.
• Available to work a flexible schedule, including evenings, weekends, and holidays.
• Able to lift up to 40 pounds and regularly stand, walk, kneel, squat, bend, reach overhead, and climb ladders, with or without reasonable accommodation.
• Reliable transportation.
• At least 16 years old.
• At least 3 years of sewing or tailoring experience, strong knowledge of jeans construction, and thorough knowledge of machines used to sew denim products.

Nice To Haves

• Formal training in apparel design.

Responsibilities

• Perform basic alterations, including hemming, patching, repairs, and tapering, as well as more technical alterations.
• Provide strong customer service and deliver an excellent tailoring experience.
• Resolve tailor-related consumer concerns in accordance with company policy, partnering with store management on escalated issues.
• Educate and train store teams on customer offerings and Tailor Shop services.
• May train Tailors within the district or region on Tailor processes and Levi’s Tailoring standards.
• Comply with Levi’s Stores policies, procedures, programs, and store management directives.
• Suggest looks that reflect current trends and promotions and meet consumers’ needs.
• Promote Levi’s omni experience by engaging consumers with the Red Tab Loyalty program.
• Handle cash and Tailor Shop merchandise operations and procedures efficiently and in accordance with store policy.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed