PT Support Associate - F&F

Tory Burch•Monroe, OH

About The Position

The PT Support Associate supports both front-of-house and back-of-house store operations in a fast-paced, high-volume retail environment. The role requires flexibility, multitasking, resourcefulness, collaboration, motivation, and efficiency as priorities change. The associate helps keep the store running smoothly and supports product flow while working with a team focused on excellent customer experiences. Typical duties may include greeting customers, running items, operating the cash register, answering phones, following operational policies and procedures, packing and unpacking shipments, and organizing the stock room. The schedule must be flexible to meet business needs, including overnight, evening, holiday, and weekend shifts. Occasional overnight travel may be required.

Requirements

  • One to two years of experience in a high-volume, customer-driven retail environment.
  • Open availability for a flexible schedule that meets business needs, including overnight, evening, holiday, and weekend shifts.
  • Ability to lift at least 40 pounds and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.
  • Ability to multitask in a fast-paced environment with changing priorities.
  • Occasional overnight travel may be required.

Nice To Haves

  • Stock-related experience is a plus.
  • A sense of humor is a plus.

Responsibilities

  • Greet customers and assist with front-of-house operations.
  • Run items and support store activities as needed.
  • Operate the cash register.
  • Answer phones.
  • Understand and execute operational policies and procedures.
  • Pack and unpack shipments.
  • Organize the stock room to support product flow and smooth store operations.
  • Support the team in creating welcoming and memorable customer experiences.

Benefits

  • Competitive pay and rewards for high performance.
  • Benefits supporting mental and physical health, financial security, and overall wellness.
  • Employee discount and access to exclusive special offers.
  • Retail Excellence Programs in areas such as styling, coaching, and brand ambassadorship.
  • Paid volunteer days and opportunities to give back through the Tory Burch Foundation.
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