PT Store environment

Michaels Stores•Alpharetta, GA

1d•Onsite

About The Position

The PT Store team member maintains the store’s overall appearance, cleanliness, and recovery standards while delivering friendly customer service and helping customers find what they need. The role includes cleaning assigned areas and high-traffic spaces, handling cleaning supplies and equipment, and completing tasks in accordance with applicable guidelines and company procedures. Team members are expected to act respectfully toward customers and coworkers, project a positive image, and complete other duties as assigned. Those duties may include checkout and cash handling, promoting rewards and private label credit card programs, supporting buy-online-pickup-in-store and ship-from-store processes, unloading trucks, stocking, planogram work, and supporting shrink and safety programs. This position is based in a public retail store. Public areas are climate controlled, though some stock rooms may not be; occasional outdoor work may be assigned for cart retrieval or truck unloading. Work hours include nights, weekends, and early mornings. The role uses standard commercial cleaners and cleaning chemicals. Michaels requires team members in this role to be at least 16 years old. Retail and/or cleaning experience is preferred.

Requirements

Must be at least 16 years old.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain store cleanliness, recovery standards, and overall appearance.
Deliver friendly customer service and help customers shop and locate products.
Collect and dispose of trash according to approved procedures.
Dust and damp mop floors according to approved procedures.
Move equipment and products to clean properly, then return products to their correct placement.
Clean assigned areas using designated materials and equipment; prepare cleaning solutions as specified when needed.
Deep clean bathrooms, breakrooms, entryways, and other high-traffic areas to maintain a clean and safe environment.
Keep cleaning equipment neat and orderly and notify the supervisor of supply needs in advance.
Identify areas requiring cleaning and take initiative to complete the work.
Complete tasks assigned by the supervisor and perform tasks in accordance with federal, state, and county guidelines.
Maintain positive and respectful interactions with team members and customers, including in difficult situations, and serve as a positive role model.
As assigned, provide fast and friendly checkout, handle cash according to standards, promote rewards and private label credit card programs, and complete enrollments.
As assigned, assist with Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS) processes.
As assigned, participate in truck unloading, stocking, and planogram processes, and support shrink and safety programs.
Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.