PT Custom Framer Will Train

Michaels•Middletown, NJ
•Onsite

About The Position

The PT Custom Framer leads and coaches a team of framers who build customer relationships and create custom framing solutions. The role drives custom framing sales, helps customers create memorable solutions for their artwork, and supports store operations, team development, and customer service. Training is provided.

Requirements

  • Basic computer skills.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to move throughout the store and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Previous custom framing experience.
  • Retail management experience.
  • Experience leading a sales team.

Responsibilities

  • Assist the Store Manager in leading adherence to standard operating procedures and company programs, ensuring compliance with applicable laws and requirements, execution of company policies and standards, and accountability for store conditions and results.
  • Develop and coach the team's selling behaviors.
  • Lead delivery of high-quality custom framing solutions on time by planning workload with the Store Manager.
  • Achieve individual key performance indicators (KPIs) and manage the framing team toward its role KPIs.
  • Review sales and production workload and build plans, including sales-floor time for networking.
  • Manage and execute assigned inventory management processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Assist with interviewing, onboarding, coaching, observing, and training new team members; support talent development and participate in team performance management.
  • Use leadership competencies for continued self-development.
  • Partner daily with MODs on expectations for framing and other framers.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote organizational vision and values, and serve as a positive role model.
  • Participate in truck unloading and stocking, ensuring standards are followed and completed within budget.
  • Follow standard operating procedures and company programs and help ensure a safe environment.
  • Acknowledge customers, help them locate products, and provide solutions.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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