PT Check In

Mid-State Orthopaedic and Sports Medicin • Pineville, LA

2d

About The Position

A physical therapy office is seeking a dependable, energetic teammate to serve as the first point of contact for patients and represent the practice in the community. The ideal candidate is friendly and confident, with excellent customer service skills. The role handles patient check-in and check-out, scheduling, patient records and financial transactions, and office supplies.

Requirements

• Dependability and energy.
• Friendly and confident demeanor.
• Excellent customer service skills.

Responsibilities

• Greet patients professionally in person and on the phone.
• Quickly answer questions and issues or refer them appropriately.
• Schedule patients efficiently to optimize provider schedules and patient satisfaction.
• Notify providers when patients arrive.
• Anticipate patient anxieties, provide reassurance, and answer questions.
• Retrieve and update patient records to ensure treatment information is available.
• Verify financial records and collect patient charges.
• Maintain office inventory and equipment by anticipating supply needs and expediting supply orders.
• Check patients in and out.
• Schedule return appointments.
• Collect co-pays and deductibles.
• Maintain and balance a cash drawer.
• Obtain benefit information from third-party payers.
• Prepare charts for physicians.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed