PT Backroom Shift Lead

TJX • Colonial Heights, VA

1d • Onsite

About The Position

The Backroom Shift Lead is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service.

The Shift Lead orchestrates truck delivery and prioritizes moving merchandise to the sales floor, trains and mentors Associates on merchandising and processing principles, and ensures merchandise is properly tagged, hung, secured, and coded. The role coordinates with the Coordinator on Duty to maintain an efficient flow of goods, monitors team productivity, coaches Associates, organizes and rotates back stock, and maintains merchandising, signage, cleanliness, recovery, and backroom organization standards.

Additional responsibilities include ensuring compliance with recycling and applicable hazardous-waste programs and labor laws, policies, and procedures; communicating priorities and progress to management and Associates; supporting Associate training; promoting credit and loyalty programs; contributing to shrink reduction; and promoting a safe environment. Other duties may be assigned.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Able to work effectively with peers and supervisors as a team player.
• Capable of lifting heavy objects, with or without reasonable accommodation.
• Able to train others.
• One year of retail experience and six months of leadership experience.

Responsibilities

• Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
• Engage and interact with customers, maintain a clean and organized store, and role-model exceptional customer service.
• Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Coordinate with the Coordinator on Duty to ensure an efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and reprioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy, signage, backroom organization, cleanliness, and recovery standards.
• Ensure compliance with recycling and, where applicable, hazardous-waste programs.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Give and accept recognition and constructive feedback.
• Partner with Management on Associate training needs.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• 401(k) match for Associates meeting service or hours requirements
• Medical, dental, and vision coverage for Associates meeting service or hours requirements
• Health savings account (HSA) for Associates meeting service or hours requirements
• Health care flexible spending account (FSA) for Associates meeting service or hours requirements
• Life insurance for Associates meeting service or hours requirements
• Short- and long-term disability for Associates meeting service or hours requirements
• Paid parental leave for Associates meeting service or hours requirements
• Paid holidays, vacation, and sick time for Associates meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed