Pt. Access Rep. - Per diem - ER

Trinity Health • Ft. Lauderdale, FL

19h • Onsite

About The Position

This is a per diem position in the ER Registration working 12-hour shifts, which could be any day of the week. The role involves registering patients by obtaining necessary and accurate financial and demographic information, receiving and responding to inquiries, determining financial status, completing financial/insurance functions, communicating with third-party payors, collecting payments, completing reports, and communicating with various departments like Case Management and Patient Financial Services.

Requirements

• High school diploma or GED required
• Must possess excellent customer service, communication and organizational skills and the ability to multi-task

Nice To Haves

• Certified Patient Account Technician CPAT preferred, but not required
• Associate's degree preferred or process of obtaining one

Responsibilities

• Register patients by obtaining necessary and accurate financial and demographic information.
• Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.
• Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.
• Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.
• Collect money due from patient at admission, or in ER setting, prior to discharge.
• Complete all necessary reports.
• Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.

Benefits

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.
• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
• Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees