Psychiatry MD Lead

Rocket Doctor•Toronto, ON

3d•Remote

About The Position

Rocket Doctor is a digital health marketplace transforming how comprehensive care is delivered, bringing the most advanced doctor’s office directly into homes across North America. We are a passionate group of medical doctors, technical experts, and patient care professionals who believe every person deserves access to high quality healthcare. We are seeking a team member who is motivated to learn, grow, and innovate while making a meaningful impact. Rocket Doctor is one of the fastest growing digital health companies in Canada, with over 300 physicians nationwide and a rapidly expanding presence.

Requirements

Licensed to practise medicine in your province of residence
Strong familiarity with the mental health care system, workflows, and physician community.
Excellent communication and relationship-building skills.
Ability to work in a fast-paced, rapidly evolving digital health environment.
Serve as a positive, solutions-focused representative of Rocket Doctor’s medical leadership.
Maintain professionalism as outlined by the regulatory College of your province of residence.
Demonstrate strong knowledge of the community psychiatry landscape and virtual care environment.
Maintain clear records of recommendations and decisions.
Handle all confidential company and patient information with discretion.

Nice To Haves

Experience in medical leadership, administration, or business is an asset.
Knowledge of Rocket Doctor’s EMR, platform extensions, and applicable privacy regulations in Canada and the United States (HIPAA, PHIPA, PIPEDA) is considered an asset.

Responsibilities

Leading the development of Psychiatric practice on the platform.
Growing the Psychiatric provider community.
Improving clinical operations within the province.
Supporting physicians practicing on the platform.
Supporting recruitment efforts.
Building physician engagement.
Shaping patient workflows.
Ensuring a high-quality experience for both patients and providers.
Participating in broader MD Lead initiatives to support cross-provincial alignment and company-wide growth.
Supporting the Provider Success team in recruiting, onboarding, and retaining Psychiatrists in all provinces.
Building a strong practice community and encouraging ongoing clinical engagement.
Investigating and responding to patient, provider, or PCC-raised concerns related to the care of psychiatric outpatients.
Reviewing and refining clinical workflows specific to Psychiatry to improve efficiency, compliance, and physician ease of practice.
Maintaining close communication with practicing Psychiatrists on the platform, including active presence on Slack and participation in quarterly group meetings.
Serving as a clinical leader supporting the growth of Rocket Doctor’s psychiatry presence.
Liaising with health authorities, organizations, and partners as appropriate.
Providing input on specialty-specific product needs, regulatory considerations, and physician experience improvements.
Attending and contributing to MD Advisory meetings.
Supporting initial onboarding of new physicians across provinces as needed.
Partnering with the product and operations teams on improvement initiatives.
Providing troubleshooting support on emerging physician issues across all provinces.
Assisting with communications and strategic updates for physicians and Rocket Doctor staff.
Helping coordinate physician meetings and engagement events across Canada.