Psychiatry Account Manager - Schenectady, NY

Lundbeck•Town of Glenville, NY
•$120,000 - $140,000

About The Position

The Psychiatry Account Manager leads promotion of Lundbeck’s psychiatry portfolio and executes sales and marketing strategies using comprehensive clinical knowledge to drive sales performance. The role requires navigating complex commercialization challenges and applying business planning, selling, customer development, local market and therapeutic-area expertise, reimbursement knowledge, and pharmaceutical compliance. The position covers the Schenectady, New York territory, including Clifton Park, Albany, Schenectady, and Utica. Candidates should live within 40 miles of the territory boundaries and have access to a major airport. The Account Manager uses digital tools and data-based insights to identify opportunities, develop strategy and tactics, allocate resources, monitor progress, and adjust sales execution. The role involves engaging customers, understanding and addressing their needs, building productive internal and external relationships, assessing market trends and account connections, and addressing payer access issues. The employee must comply with Lundbeck policies and procedures and FDA regulations concerning pharmaceutical and medical-product promotion. The position requires domestic travel of up to 30%–40% to meet customers and internal personnel in the territory and to attend conferences and meetings. The listed national salary range is $120,000–$140,000, with eligibility for a $40,500 sales incentive target. Benefits include flexible paid time off, medical, dental and vision coverage, a company 401(k) match, and a company car.

Requirements

  • Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university.
  • At least 2 years of pharmaceutical, biopharmaceutical, biologics, medical device sales, or related healthcare sales experience.
  • Ability to score highly on disease and product training exams and obtain annual product-knowledge certification.
  • Self-starter with a strong work ethic and outstanding communication skills.
  • Computer literacy and proficiency with Microsoft Office software.
  • Live within 40 miles of territory boundaries.
  • Valid driver’s license in good standing; driving is an essential duty.
  • Meet and comply with reasonable industry-standard credentialing requirements of healthcare providers and customer facilities for continued employment.
  • Willingness and ability to travel domestically up to 30%–40%, including travel within the territory and attendance at approximately 4–8 internal or external conferences and meetings.

Nice To Haves

  • Previous experience in a specialty product sales force.
  • Experience promoting and detailing CNS/neuroscience products, including those for depression, schizophrenia, and bipolar disorder.
  • Documented successful sales performance.
  • Ownership and accountability for developing and executing fully integrated account plans.
  • Strong analytical background and experience using sales data reporting tools to identify trends.
  • Experience with product launches.
  • Previous experience working with alliance partners, such as in co-promotions.
  • Demonstrated leadership through participation in committees, job rotations, panels, or related activities.

Responsibilities

  • Lead promotion of Lundbeck’s psychiatry portfolio and execute sales and marketing strategies to drive sales performance.
  • Use digital tools and data-based insights to identify opportunities, develop strategies and tactics, allocate resources, monitor progress, and adjust sales execution.
  • Deliver clear and compelling customer messages, probe customer needs, handle objections, and close calls with a commitment to action.
  • Build and maintain productive internal and external relationships based on customer needs and organizational goals, using total-office account management.
  • Gather and validate local market trends and dynamics, map account linkages, and apply therapeutic knowledge to uncover and prioritize opportunities.
  • Stay informed about reimbursement dynamics and anticipate and address payer access issues involving IDNs, Medicare, Medicaid, and commercial payers using company resources.
  • Apply knowledge of the pharmaceutical and regulatory environment and comply with Lundbeck policies and procedures and FDA regulations concerning promotion.
  • Travel within the territory to meet and interact with customers and internal personnel, and attend domestic conferences and meetings.

Benefits

  • Flexible paid time off (PTO).
  • Medical, dental, and vision benefits.
  • Company 401(k) match.
  • Company car.
  • Sales incentive target of $40,500, subject to eligibility.
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