Psychiatric Crisis Specialist II

Cleveland Clinic•Vero Beach, FL

1d•Onsite

About The Position

The Psychiatric Crisis Specialist II is an integral member of the Behavioral Health Intake team at Cleveland Clinic Indian River Hospital in Vero Beach, Florida. The specialist assesses and identifies the needs of Behavioral Health patients across Cleveland Clinic System Emergency Departments and hospitals, helping ensure they receive appropriate support and resources to achieve treatment goals. The role works collaboratively with patients, families, providers, and other caregivers to support treatment and recovery.

Requirements

Master of Arts (MA) or Master of Science (MS) in a healthcare profession, or a Master of Education (MEd).
Current licensure as a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), or Licensed Marriage and Family Therapist (LMFT).
No history of substantiated ethics or patient abuse reports.
Two years of post-master's experience.

Nice To Haves

Fluency in a secondary language.

Responsibilities

Complete comprehensive mental status, psychosocial, risk, and chemical use assessments.
Identify patient crisis needs and participate in ongoing assessments and care plan recommendations for patients awaiting disposition for extended periods.
Provide crisis intervention using therapeutic approaches based on patient-centered outcomes, standards of care, current research, and evidence-based practice.
Participate in clinical instruction and supervision of Psychiatric Crisis Intervention Specialists seeking independent licensure and student interns.
Accurately capture charges for crisis intervention services and complete required documentation.
Provide information to the medical team for consideration of a differential diagnosis.
Recognize significant changes in patient condition and respond appropriately.
Navigate insurance verification and pre-certification processes for behavioral health carve-outs.
Provide psychoeducation to families, significant others, and fellow caregivers about behavioral health, de-escalation, and related topics.
Involve patients, families or designees, and current providers in developing individualized plans of care that address cultural, religious, and educational needs.
Develop appropriate patient goals for identified problems.
Serve as a patient advocate.
Process referrals to appropriate dispositions, including inpatient placement or community wraparound services, to support successful discharge plans.
Communicate the plan of care, outcomes, and patient acuity during end-of-shift reports.
Perform routine administrative office functions that facilitate casework processes.
Assist with orientation of new Behavioral Health Intake team staff and other hospital personnel.
Complete all patient-care documentation and records.