Crisis Specialist II- CCBHC

Centerstone•Bloomington, IN

About The Position

The Crisis Specialist II provides face-to-face, phone, and telehealth crisis response and assessment services to individuals experiencing mental health crises. The role provides support and links individuals and their families to area resources, including follow-up services, and represents Centerstone professionally when interacting with external entities. The position requires accurate and timely documentation of contacts and follow-up needs, assessment of risk of harm to self or others, safety planning, de-escalation, and appropriate referrals to the least restrictive treatment setting. The specialist works cooperatively with Centerstone departments, community agencies, mental health consumers, and the public. Attendance at team meetings and clinical supervision, as well as completion of required online trainings, is expected.

Requirements

Bachelor’s degree required; experience equivalency may be considered in place of education.
Effectively communicate in writing, verbally, in person, and virtually.
Demonstrate knowledge and competency in using Centerstone programs and other community resources.
Knowledge of crisis intervention skills.

Nice To Haves

Two years of related work or related college experience involving substance use, recovery, crisis work, social work, or social services.

Responsibilities

Provide face-to-face, phone, and telehealth crisis response and assessment services.
Provide coverage for crisis services beyond scheduled work hours or shifts as assigned by the crisis service supervisor.
Maintain accurate records of all contacts and enter data in a timely manner.
Document clients’ follow-up needs for team follow-up.
De-escalate crisis situations as needed.
Thoroughly assess and document risk of harm to self or others, and develop a feasible plan to ensure safety.
Make appropriate referrals to the least restrictive treatment possible to ensure psychiatric needs are met.
Respond to calls promptly.
Support and link individuals in crisis and their families to area resources and follow-up services.
Represent Centerstone professionally when interacting with external entities.
Promote cooperation with Centerstone departments, community agencies, mental health consumers, and the public.
Attend team meetings and clinical supervision, and complete required online trainings.