Psychiatric Case Manager: Outpatient Services

Gemma Services • Philadelphia, PA

8d • Onsite

About The Position

Gemma Services is seeking a full-time, Psychiatric Case Manager to join our Child & Adolescent Outpatient Therapy program located at our Mt. Airy office. The Psychiatric Case Manager acts as a liaison between the psychiatrists and clients/families. The Psychiatric Case Manager provides case management and administrative support for the psychiatric services of the Outpatient Program.

Requirements

• Must have effective communication skills
• Must have excellent organizational skills
• Must be able to address competing priorities
• Must have exceptional organization skills
• Must be able to multitask
• Must be friendly, personable, and adaptable
• Knowledge of office operations
• Proficient PC skills, including Microsoft Office software and Electronic Medical Records System
• A minimum of two (2) years' related experience in a healthcare setting preferred
• Bachelor’s degree in a related field required

Responsibilities

• Managing psychiatrist calendars
• Scheduling appointments
• Handling calls from parents regarding issues with patients
• Coordinating electronic refills of medication
• Coordinating emergency referrals
• Coordinating within the department to provide relevant clinical information to other departments
• Collaborating regularly interdepartmentally via team meetings
• Taking meeting notes
• Creating files
• Inputting information in the electronic health records system
• Ensuring proper medical billing
• Reporting pertinent information to the immediate supervisor
• Responding to inquiries or requests for information
• Collaborating with insurance, managed care organizations and pharmacies
• Coordinating referrals outside the agency to provide care navigation for psychiatric patients
• Oversight of psychiatric documentation completion

Benefits

• Full medical insurance coverage at no cost to the employee
• Eight (8) paid holidays
• Over three (3) weeks of paid time off in the first year
• Referral bonuses
• Education assistance
• Self-care funds for each program to participate in wellness activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level