PSSR Salesperson - Utility

Ring Power•Concord, NC

5h•Onsite

About The Position

This role is responsible for effectively managing their assigned territory, which includes conducting cold calls, building and strengthening customer relationships, and expanding the customer base. The PSSR Salesperson will provide or facilitate technical and educational support to customers, collaborating with internal experts to enhance customer understanding of products, services, and solutions. They will also assist managers in developing annual territory goals and objectives, including specific accounts, products, and industries, and will be responsible for developing and submitting a yearly territory forecast and plan for approval. Key duties include developing and maintaining customer accounts, establishing proper credit levels, tracking sales opportunities in the CRM, and ensuring records are current. The role requires acting as a professional, committing to personal and professional growth, being honest, considerate, and respectful, and maintaining a professional appearance. The PSSR Salesperson serves as the primary customer contact for all parts and services programs, ensuring customers are informed about these offerings. They manage fleet support and are responsible for reporting customer opportunities and complex issues, routing them to the appropriate channels for resolution. Collaboration with other Ring Power professionals, departments, and divisions on marketing, sales, service, and operations is also a key aspect of the role. The position also includes performing other duties as assigned.

Requirements

High School diploma or GED
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Valid drivers license

Nice To Haves

Sales experience
Industry or technical experience
Microsoft Office 365 Suite experience
CRM experience
Bachelor's degree or equivalent experience.

Responsibilities

Effectively manages their territory, including conducting cold calls, building and strengthening relationships with customers, and expanding the customer base.
Provides or facilitates technical and educational support to customers, collaborating with other Ring Power technical and training experts to build credibility and advance customer learning about products, services, and solutions.
Assists managers in developing annual goals and objectives for the market, including specific accounts, products and/or industries. With periodic progress reviews.
Develops and submits yearly territory forecast and plan for approval by manager.
Develops and maintains customer accounts, including establishing proper credit levels as well as tracking all sales opportunities and activities in the CRM and keeping records current.
Conducts her/himself as a professional: committing to personal and professional growth and learning; being honest, considerate and respectful; and maintaining a professional appearance.
Serves as the customer's primary contact for all parts and services programs, and to make sure that the customer is kept current on all of these programs.
Manages fleet support and solely responsible for reporting customer opportunities and complex issues, routing them to the proper channels and ensuring resolution.
Collaborates with other Ring Power professionals, departments, and divisions on marketing, sales, service, and operations.
Performs other duties as assigned.