PSSR Salesperson - Utility

Ring Power Corporation•Concord, NC

2d•Onsite

About The Position

This role is responsible for effectively managing a sales territory, which includes conducting cold calls, building and strengthening customer relationships, and expanding the customer base. The PSSR Salesperson will provide or facilitate technical and educational support to customers, collaborating with internal experts to enhance customer understanding of products, services, and solutions. This position assists managers in developing annual market goals and objectives, including specific accounts, products, and industries, with periodic progress reviews. The role involves developing and submitting yearly territory forecasts and plans for manager approval, as well as developing and maintaining customer accounts by establishing proper credit levels and tracking all sales opportunities and activities in the CRM, ensuring records are current. The PSSR Salesperson is expected to conduct themselves professionally, committing to personal and professional growth, honesty, consideration, respect, and maintaining a professional appearance. They serve as the primary customer contact for all parts and services programs, ensuring customers are informed about these programs. The role includes managing fleet support and is solely responsible for reporting customer opportunities and complex issues, routing them to the proper channels and ensuring resolution. Collaboration with other Ring Power professionals, departments, and divisions on marketing, sales, service, and operations is also a key aspect of this position. Other duties as assigned.

Requirements

High School diploma or GED
1-2 years experience
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Valid driver's license

Nice To Haves

Sales experience
Industry or technical experience
Microsoft Office 365 Suite experience
CRM experience
Bachelor's degree or equivalent experience.

Responsibilities

Effectively manages their territory, including conducting cold calls, building and strengthening relationships with customers, and expanding the customer base.
Provides or facilitates technical and educational support to customers, collaborating with other Ring Power technical and training experts to build credibility and advance customer learning about products, services, and solutions.
Assists managers in developing annual goals and objectives for the market, including specific accounts, products and/or industries. With periodic progress reviews.
Develops and submits yearly territory forecast and plan for approval by manager.
Develops and maintains customer accounts, including establishing proper credit levels as well as tracking all sales opportunities and activities in the CRM and keeping records current.
Conducts her/himself as a professional: committing to personal and professional growth and learning; being honest, considerate and respectful; and maintaining a professional appearance.
Serves as the customer's primary contact for all parts and services programs, and to make sure that the customer is kept current on all of these programs.
Manages fleet support and solely responsible for reporting customer opportunities and complex issues, routing them to the proper channels and ensuring resolution.
Collaborates with other Ring Power professionals, departments, and divisions on marketing, sales, service, and operations.
Performs other duties as assigned.