PSS Regional Manager - Northwest
About The Position
Manage business operations for multiple scientific teams in Northern California. Lead direct reports, group leaders and their teams, and serve clients in technical settings, such as laboratories or manufacturing facilities. Collaborate with clients to meet their resourcing and technical needs and ensure PSS staff are performing high quality superlative service to contribute to our client operations. Regular meetings with each direct report, the Eurofins department, and client management. Disseminate administrative communications and policies. Financial responsibilities as defined by the Director. Demonstrate and promote the company vision. Proactively plan and multitask to maximize productivity, drive efficiency and increased value for our clients. Develop and meet all quality and productivity metrics, and demonstrate strong teamwork and collaboration. Manage employee reviews, development, and performance process. Coach and develop group leaders and staff to enhance their skills and ensure a strong succession plan for employee engagement and development. Organize technical resources and staff to accomplish client goals within given deadlines. Ensure adherence to highest quality and efficiency standards in laboratory operations. Ensure coverage and maximize team performance through Operational Excellence to gain efficiencies and enhance value. Proactively identify and manage risk to the business and to ensure operational resiliency. Assist Senior Leadership with business operations, client and team governance, and new business development as needed. Stays current in science and technology and consults knowledgeably with clients. Foster morale and teamwork.
Requirements
- Bachelor's degree in Biotechnical Sciences, Engineering, or other related degree concentration, or equivalent directly-related experience
- At least 5 years of experience leading direct reports
- Scientific background with hands on laboratory experience in a pharmaceutical, clinical, or GMP laboratory setting
- Ability to travel locally within the Seattle area frequently. Other travel up to 5% of the time
- Demonstrate strong client service skills, client relationship management, and teamwork, and collaboration
- Regular attendance and punctuality
- Strong computer, scientific, and organizational skills
- Excellent communication (oral and written) and attention to detail
- Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
- Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
- Strong leadership, initiative, and teambuilding skills
- Authorization to work in the United States indefinitely without restriction or sponsorship
Responsibilities
- Manage business operations for multiple scientific teams in Northern California
- Lead direct reports, group leaders and their teams, and serve clients in technical settings, such as laboratories or manufacturing facilities
- Collaborate with clients to meet their resourcing and technical needs and ensure PSS staff are performing high quality superlative service to contribute to our client operations
- Regular meetings with each direct report, the Eurofins department, and client management
- Disseminate administrative communications and policies
- Financial responsibilities as defined by the Director
- Demonstrate and promote the company vision
- Proactively plan and multitask to maximize productivity, drive efficiency and increased value for our clients
- Develop and meet all quality and productivity metrics, and demonstrate strong teamwork and collaboration
- Manage employee reviews, development, and performance process
- Coach and develop group leaders and staff to enhance their skills and ensure a strong succession plan for employee engagement and development
- Organize technical resources and staff to accomplish client goals within given deadlines
- Ensure adherence to highest quality and efficiency standards in laboratory operations
- Ensure coverage and maximize team performance through Operational Excellence to gain efficiencies and enhance value
- Proactively identify and manage risk to the business and to ensure operational resiliency
- Assist Senior Leadership with business operations, client and team governance, and new business development as needed
- Stays current in science and technology and consults knowledgeably with clients
- Foster morale and teamwork
Benefits
- comprehensive medical coverage
- dental
- vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation
- holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
