PS Technology Consultant

National Heritage Academies•Grand Rapids, MI

15h•Onsite

About The Position

The PS Technology Consultant collaborates with different business teams to provide incident and enhancement support for various information systems, primarily Oracle Fusion HCM. You’ll be working within our People Services Team but will have an impact on leaders and employees across the organization. This is an ideal role for someone who is solution-oriented, has a technical background, and loves troubleshooting.

Requirements

Bachelor’s degree in business or technology or equivalent experience required
Experience with Microsoft Office programs (Microsoft Excel, Microsoft Office, Microsoft Word, etc.)
Some experience in Human Capital Management processing and technology.
Strong problem-solving skills: Ability to define problems, collect data, establish facts, and draw valid conclusions.
Strong customer service and written/verbal communication.
Highly developed interpersonal skills. Ability to build strong cross functional relationships.
Basic project management skills.

Nice To Haves

HRIS processing and technology experience preferred, Oracle Fusion experience a plus.

Responsibilities

Assist in the implementation and maintenance of Human Resource systems and technologies.
Provide technical support for Human Resource processes, troubleshooting issues as they arise.
Serve as a point of contact for escalated Human Resource inquiries and issues.
Develop custom reports and queries to meet the needs of various stakeholders.
Identify opportunities for system improvements and work with key teams to implement changes.
Develop and maintain documentation related to Human Resource processes and system functionality.
Assist with training as needed by Human Resource staff and end-users on technology solutions.
Maintain confidentiality of all people and company data.
Work collaboratively with payroll operations, HR functional areas, Information Technology and third-party partners.
Other duties as assigned.