Senior Principal PS Consultant
Genesys•Virtual Office (Indiana), IN
•$135,600 - $238,600•Hybrid
About The Position
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Requirements
- Experience in building, supporting, and operating AI-powered technology.
- Experience in enterprise environments.
- Experience in AI-powered experience orchestration.
Nice To Haves
- Experience in customer experiences.
- Experience in personalized service delivery.
- Experience in improving operational efficiency.
- Experience in building stronger customer relationships.
Responsibilities
- Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide.
- Build future-ready skills through mentorship, learning programs, leadership development and education support.
- Contribute to AI innovation.
Benefits
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules
- Work from home opportunities
- Development and career growth opportunities
- Open Time Off
- 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
- Paid volunteer time
- August Free Fridays
- Well-being resources
- Regionally tailored programs for employees and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
