Provisioning Technician Intern

Cambium Learning Group•Ann Arbor, MI

9d•Remote

About The Position

Join the IT Provisioning team and jumpstart your career by supporting the full lifecycle of IT equipment, including laptops, desktops, and mobile devices. This is a hands-on role where you will be provisioning and imaging devices, managing asset tracking, and ensuring our team members are set up for success. Why Join the IT Provisioning Team? Impact: You will directly support Cambium's mission and vision by learning about all of IT and serving both internal and external customers. Innovation: Contribute to key initiatives focused on AI and collaboration. Teamwork & Growth: Work closely with team members and gain the ability to learn valuable skills in hardware troubleshooting, laptop builds, and asset management.

Requirements

High school diploma or equivalent
Minimum 2 years of experience in a related IT support role (or equivalent technical experience) or the completion of 2 years of IT-related college coursework
Strong understanding of computer hardware and software, operating systems (Windows, macOS) experience preferred
Ability to lift and carry equipment up to 25 lbs

Nice To Haves

Strong communication and interpersonal skills
Ability to work effectively both independently and as part of a team
Proficiency in the Microsoft Office Suite
Excellent attention to detail

Responsibilities

Receive, unbox, and inspect new IT equipment (laptops, desktops, mobile devices)
Configure and image devices according to established guidelines
Install and configure necessary software applications
Prepare and ship equipment to new hires or other departments
Update asset tracking systems with accurate and up-to-date information
Maintain a clean and organized work environment
Document all procedures and activities accurately
Comply with all company policies and procedures