British Columbia MD Lead

Rocket Doctor

1d•Remote

About The Position

Rocket Doctor is a rapidly growing digital health company in Canada, with over 300 physicians nationwide and a rapidly expanding presence. We are seeking a team member who is motivated to learn, grow, and innovate while making a meaningful impact. The Provincial Medical Lead (British Columbia) plays a key leadership role within the BC MD Leadership Team, working alongside the existing Alberta Lead to strengthen, expand, and optimize Rocket Doctor’s presence in BC. This role focuses heavily on growing the BC provider community, improving clinical operations within the province, and supporting physicians practicing on the platform. The Provincial Medical Lead will support recruitment efforts, build physician engagement, help shape provincial workflows, and ensure a high-quality experience for both patients and providers in BC. In addition to BC-focused leadership, the Provincial Medical Lead participates in broader MD Lead initiatives to support cross-provincial alignment and company-wide growth.

Requirements

Licensed to practise medicine in BC
Strong familiarity with the BC healthcare system, workflows, and physician community.
Excellent communication and relationship-building skills.
Ability to work in a fast-paced, rapidly evolving digital health environment.
Handle all confidential company and patient information with discretion.

Nice To Haves

Experience in medical leadership, administration, or business is an asset.
Knowledge of Rocket Doctor’s EMR, platform extensions, and applicable privacy regulations in Canada and the United States (HIPAA, PHIPA, PIPEDA) is considered an asset.

Responsibilities

Grow and Strengthen BC’s Physician Presence: Support the Provider Success team in recruiting, onboarding, and retaining Alberta physicians. Help build a strong provincial physician community and encourage ongoing clinical engagement.
Support Provincial Operations & Quality: Investigate and respond to patient, provider, or PCC-raised concerns related to BC care. Review and refine clinical workflows specific to BC to improve efficiency, compliance, and physician ease of practice. Maintain close communication with practicing BC physicians, including active presence on Slack and participation in local meetings.
Strategic Specialty Leadership: Serve as a clinical leader supporting the growth of BC’s virtual care presence. Liaise with BC health authorities, organizations, and partners as appropriate. Provide input on BC-specific product needs, regulatory considerations, and physician experience improvements.
MD ADVISOR RESPONSIBILITIES (CROSS-PROVINCIAL): Attend and contribute to MD Advisory meetings. Support initial onboarding of new physicians across provinces as needed. Partner with the product and operations teams on improvement initiatives. Provide troubleshooting support on emerging physician issues across all provinces. Assist with communications and strategic updates for physicians and Rocket Doctor staff. Help coordinate physician meetings and engagement events across Canada.