Provider Training and Development Specialist

The job overview for this position is that the Training and Development Specialist at Cohere Health will be responsible for creating and delivering training programs and materials for provider organizations using Cohere's platform. They will need to understand the challenges faced by providers and use their creative and communication skills to develop engaging training materials. The specialist will also be responsible for planning and conducting training sessions at a national scale. Additionally, the successful candidate will be an empathetic teammate who embodies the company's core values and principles.

• Assist in development of engaging training materials
• Update supporting materials: tip sheets, FAQs, guides, and other instructional materials as needed
• Continuously review existing training materials to determine accuracy, effectiveness, and relevance
• Gain a deep understanding of Cohere's product and our provider partners
• Deliver high-quality, professional webinars remotely
• Incorporate user feedback to constantly iterate and improve

• Assist in development of engaging training materials
• Update supporting materials: tip sheets, FAQs, guides, and other instructional materials as needed
• Continuously review existing training materials to determine accuracy, effectiveness, and relevance
• Gain a deep understanding of Cohere's product and our provider partners
• Deliver high-quality, professional webinars remotely
• Incorporate user feedback to constantly iterate and improve
• Minimum requirements: not specified in the job description

• Remote work opportunity
• Engaging training materials development
• Continuous review and improvement of training materials
• Gain deep understanding of Cohere's product and provider partners
• Deliver high-quality webinars remotely
• Incorporate user feedback for constant iteration and improvement
• Minimum 1-3 years experience in customer service and/or client-facing role
• 1+ years experience in designing and delivering training to adult learners
• Healthcare domain experience
• Bachelor's degree in related field
• Strong verbal and written communication skills
• Able to deliver training to large groups virtually
• Skilled in understanding others' perspectives and challenges
• Able to translate information into multiple messages and formats and create training materials for business users
• Excellent interpersonal skills
• Intellectually curious with a strong desire to understand and constantly improve work and business processes
• Able to work cross functionally across remote teams
• Flexible and agile in ambiguous situations; open to changes in role and scope as the business grows
• Equal employment opportunities available to all