Provider Support Assistant - Cardiology

Duke Careers • Durham, NC

13d • Onsite

About The Position

We are seeking a Provider Support Assistant responsible for administrative and clerical duties of a complex and confidential nature in support of multiple Cardiologists in the Division of Cardiology.

Requirements

• High school diploma or equivalent education required.
• One-year experience of clerical or general office support required.

Responsibilities

• Provide clerical/administrative support for multiple cardiologists.
• Manage physician personal and clinical schedules and templates, rescheduling clinics when needed, and ensuring the scheduling system (Qgenda) is updated regularly.
• Answer and route phone calls, serve as a resource person, interview callers; answer questions concerning departmental or divisional activities to the appropriate place.
• Screen and route mail and documents; determine which to respond to or which to bring to supervisor’s attention based on content of the communication.
• Schedule and coordinate arrangements for seminars and conferences and establish appointments, meetings and speaking engagements for physicians.
• Process all reimbursements incurred during trips or business meetings.
• Identify correct patients in Maestro Care and route patients to the appropriate location in a timely manner.
• Yearly update CV, bio sketch, DEA and medical license.
• Maintain and provide provider with CME credits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED