Provider Relations Specialist

Deseret Mutual Benefit Administrators•Salt Lake City, UT

1d•Hybrid

About The Position

DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints. Healthcare Systems oversees network management contracts for providers and facilities. This includes contracting, maintaining relationships and issue resolution for appeals and requests. The Provider Relations Team is responsible for and maintains over 20,000 provider records. This position helps to ensure accurate, effective and efficient responses to our providers.

Requirements

Strong interpersonal skills
Must be organized and able to multi task
Ability to provide excellent customer service
Excellent communication skills (oral and written)
Efficient data entry skills with a particular attention for detail
Strong working knowledge of MS Word and Excel
Strong working knowledge of DMBA operations.

Nice To Haves

Prefer experience with processing AMISYS claims

Responsibilities

Resolves provider contracting issues
Serves as liaison between healthcare providers and Deseret Mutual
Provider application processing
Provider record updates
Credentialing
Appeals and inquiry resolution
Answer incoming phone calls

Benefits

Competitive pay
Rich medical, vision and dental benefits with low premiums
401(k) company match
8% EDRC Employer Discretionary Retirement Contribution
life insurance
full service Financial Planners onsite at no cost
Generous paid leave plan that starts accruing your first day
your birthday off
additional sick leave
12 paid holidays
Award winning wellness program with the ability to earn 3 additional days off a year
fun activities
onsite gym
Tuition reimbursement
Career development through company sponsored programs and over 5000 on-demand online training courses
Employee Assistance Program