Provider Relations Specialist

Panorama Orthopedics & Spine Center • Westminster, CO

2d • $52,000 - $87,000 • Hybrid

About The Position

Panorama Orthopedics & Spine Center is seeking a Provider Relations Specialist to introduce and represent Panorama practice(s) in the medical community and act as a customer service liaison to referring physician partners and their teams in their North Market. This role reports to the Director of Market Development for UMP and involves collaborating with peers and leadership to analyze market data and execute provider relationship management strategies to achieve practice and market-level goals. The specialist will represent the practices' mission, value propositions, care models, physician updates, and clinical outcomes to the medical community, facilitate relationships between referring and Panorama providers, and identify opportunities for growth. This role requires being physically present in the market 4-5 days a week, visiting Panorama practice offices and referring provider offices, with mileage reimbursement provided.

Requirements

• Minimum 3-5 years relevant experience in a consultative sales role, with additional core skills of communication, interpersonal relationships, and negotiation.
• Health care and marketing experience preferred, with an understanding of managed care, reimbursement dynamics (payor strategy).
• Driven and self-motivated with the ability to perform at a high level working autonomously when needed.
• Understanding of business data/outcomes and experience using data to support/refute hypotheses, build strategies and guide actions.
• Technically literate with computer proficiency with Microsoft Office, CRM platform(s) and EMRs.
• A client service mentality – you understand that we exist to support and deliver for the practices that are part of UMP.
• Passion and infectious enthusiasm for the brand you represent.

Nice To Haves

• Health care and marketing experience preferred, with an understanding of managed care, reimbursement dynamics (payor strategy).

Responsibilities

• Represent and communicate Panorama partner practices mission(s), value proposition(s), care model(s), physician updates and clinical outcomes to the medical community in a specified territory/market.
• Facilitate relationship development between referring providers and Panorama providers.
• Identify and mine data sources to target and deploy resources against areas of opportunity and focus for Panorama service lines, clinic locations and providers.
• Assist in analysis, development strategies and methodologies to grow core services.
• Leverage market planning tools and CRM/PRM to strategically target, initiate and maintain relationships with relevant referring providers (physicians, APPs, PTs).
• Identify opportunities for provider relations development and execute on them - plan and coordinate lunches, drop-ins, lunch & learns, virtual meetings, physician education, networking events and hospitality events.
• Coordinate hospitality events, including but not limited to ticket distribution, gifts, follow-up ordering food for suites and lunches.
• Provide monthly documentation and reporting for many aspects of the provider relations ecosystem: education, hospitality, outreach, referral patterns and overall impact.
• Be physically present in the market 4-5 days a week visiting Panorama practice offices and referring provider offices; a regular cadence and territory will be established upon hire; mileage reimbursement will be provided for travel to referring provider offices.

Benefits

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP): Employer-paid support for life’s challenges
• Up to 4 weeks of PTO starting out. (Increases with tenure)
• 7 paid holidays + 2 floating holidays
• Bonus eligible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed