Provider Relations & Engagement Internship

Wellmark•Des Moines, IA

1d•Hybrid

About The Position

This internship offers meaningful work that assists in professional development and provides value to the team. Interns will gain valuable experience within the health insurance industry and apply skills acquired in school during the 2027 Summer Internship Program. Opportunities include learning from subject matter experts and leaders, networking with fellow interns, and gaining practical, hands-on work experience. The role is ideal for individuals eager to learn, collaborate, demonstrate potential, develop customer-focused solutions, and grow into an exciting career.

Requirements

Current junior, senior or Master’s pursuing Healthcare Administration, Healthcare Management, Public Health, Communications, Marketing, MIS, Analytics or a related field.
Excellent verbal and written communication skills to effectively work with the business areas.
Experience developing and modifying communications for technical and non-technical audiences.
Ability to work independently and collaboratively in a fast-paced and dynamic environment.
Effective organizational skills with demonstrated ability to manage multiple projects that meet timelines and objectives.
Demonstrated experience collaborating with others to create new ideas and improve current processes.
Proficient with Microsoft Office Suites.
Strong technical aptitude, with the ability to learn new systems quickly.

Nice To Haves

Familiar with technical terminology and concepts and have handled technical communications such as product updates, software rollouts, etc.
Prior Internship or office experience.
Knowledge of Microsoft Dynamics 365.
Practical experience using AI tools.

Responsibilities

Gain day-to-day experiences of collaborating with various leaders and teams.
Focus on small-scale deliverables, building interpersonal relationships, and exposure to cross-divisional elements of the Wellmark organization.
Support the team in evolving a provider dashboard that consolidates clinical and operational performance data.
Collaborate with IT and data analytics teams to provide input for the design and implementation of user-friendly interfaces and data visualization tools.
Conduct user testing and gather feedback to refine the dashboard.
Assist the team in elevating the launch of the network CRM tool with provider-facing teams.
Load provider data into the CRM system, ensuring all relevant information is up-to-date and accurate.
Update the Network CRM user guide and instructions, providing clear and concise user-friendly documentation.