Provider Relations Assistant - Remote Opportunity

The IMA Group • Remote, USA

1d • Remote

About The Position

The Provider Relations Assistant supports the coordination and day-to-day communication between healthcare providers and internal departments. In this fully remote role, you’ll help manage provider schedules, maintain accurate records, and ensure timely follow-up on inquiries to keep operations running efficiently. This is a full-time opportunity, Monday–Friday (8:00 AM–4:30 PM), with a starting pay of $19/hour. This position is not considering candidates from New York City, Chicago, California, Colorado, or Washington states at this time.

Requirements

• High school diploma or equivalent required
• Minimum of 1 year of experience in an administrative or clerical role

Nice To Haves

• Scheduling or provider relations experience is preferred but not required

Responsibilities

• Maintain and update provider schedules, including audits, changes, cancellations, and weekly distribution
• Serve as a primary point of contact for providers via phone and email, resolving questions in a timely manner
• Accurately record provider hours in internal systems such as WATS and payroll platforms
• Coordinate travel arrangements for providers when applicable
• Monitor and respond to the provider relations inbox to ensure consistent communication
• Support the creation and rollout of Memoranda of Understanding (MOUs) across teams
• Assist the Scheduling Operations Manager with ongoing projects and general administrative support, including occasional overtime

Benefits

• Medical, dental, and vision coverage options
• Paid time off, company holidays, and a floating holiday
• 401(k) plan with employer match
• LTD, STD, FSA, voluntary life/AD&D, plus company-paid life and AD&D
• Tuition reimbursement and student loan repayment assistance (tax-free)
• Paid maternity and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED