Provider Quality Specialist

Hillsborough County School Readiness•Tampa, FL

14h•Hybrid

About The Position

The Provider Quality Specialist (PQS) is responsible for providing International Association for Continuing Education and Training (IACET) accredited training, certified coaching, communities of practice and technical assistance to early learning programs on areas such as early childhood development, continuous quality improvement strategies and the Classroom Assessment Scoring System (CLASS). The PQS position is also responsible for supporting childcare programs using a comprehensive approach while providing guidance to assist programs in meeting School Readiness & Voluntary Prekindergarten program requirements. This position is an important liaison between ELCHC, and the childcare provider community focused on building and developing relationships.

Requirements

Bachelor’s degree from an accredited institution in early childhood education, social services or other closely related field
Ability to exemplify our Core Values
Minimum 5 years of experience in an early learning environment, with a minimum of 2 years’ experience coaching and training early childcare professionals in a classroom environment
Proven ability to connect with a diverse population
Ability to provide consultation and technical assistance in a friendly professional manner
Knowledge of Best-in-Class Customer Service Skills
Knowledge of the Florida Administrative Code, especially as it relates to quality initiatives and School Readiness Health & Safety requirements
Familiarity with CLASS; CLASS certified preferred
Knowledge of School Readiness and VPK policies and procedures (Florida Statutes and
Ability to design, plan and provide competency-based training for adult learning styles
Advanced organizational, analytical, project management, interpersonal, verbal and written communication skills
Successful completion of the level 2 background screening standards as set forth in s. 435.04, F.S.
Valid Florida’s driver license and the ability to drive a passenger vehicle

Nice To Haves

Certification in COP and Coaching from college or university program preferred
Bi-lingual English/Spanish preferred
Intermediate skills with Microsoft Office Products

Responsibilities

Coach, train, and offer technical assistance to providers on aspects of early childhood best practices, including the Classroom Assessment Scoring System (CLASS)
Work collaboratively to design and facilitate IACET professional development training and Communities of Practice
Conduct program assessments using the Classroom Assessment Scoring System (CLASS) according to DEL & coalition requirements; and maintain CLASS reliability in all tools
Write CLASS Observation reports with accuracy, and limited errors or need for revisions
Independently manage workload and navigate complex scheduling situations and demonstrate advanced time-management skills
Work on special projects & Initiatives related to developmentally appropriate practices, quality improvement & curriculum, workforce development and kindergarten transition, as assigned
Ensure exceptional customer service as needed and field inquiries from providers and offer general information and technical assistance to providers on various areas of the coalition’s operations and the Division of Early Learning requirements
Attend regular professional development workshops, training and/or professional conferences documenting a minimum of 30 hours of professional development annually
Provide accurate, prompt, and professional communications with the childcare provider community.
Field and/or site visits to childcare programs are required
Perform other duties that may be necessary to maintain the success of the organization, as determined by leadership