Provider Practice Analyst

Conifer Health Solutions • Frisco, TX

18h • Hybrid

About The Position

This role is responsible for a wide range of duties supporting client management activities, including reporting, interpretation, analysis, and presentations to drive performance improvement efforts for client RBOs. The Provider Practice Analyst will identify improvement opportunities by acting as an analyst, facilitator, consultant, and/or project manager. This position requires regular interaction with Provider Practice leaders to deliver relevant, reliable, accurate, and timely results. The ideal candidate will possess strategic thinking and tactical execution abilities, be customer-focused, detail-oriented, articulate, credible, and capable of instilling confidence. The individual must be able to work independently with minimal supervision, prioritize and manage multiple tasks to meet deadlines, and seek guidance from their manager when necessary.

Requirements

• Bachelor’s degree or higher preferred
• 2-4 years of health plan or management service organization experience in managing risk bearing organizations or related area
• 2+ years in managed care experience preferred
• Intermediate MS Office required (Outlook, Excel, Word, and PowerPoint).
• Must be able to work in a sitting position, use a computer and answer telephone
• Light physical effort (lift to 10 lbs.).

Nice To Haves

• General working knowledge of the risk bearing organization and the delegated UM, Credentialing, Network Management, Customer Service, Finance, and Case Management functions.
• General working knowledge of risk bearing operating and performance revenue and expense levers
• Effective writing, presentation, and communication skills, including effective in influencing and negotiating - builds relationships and respect across functions and at all levels to gain support
• Intermediate-advanced analytical skills demonstrated through the successful performance of numerous special analytical projects
• Soft skills, including business partnering in a matrix organization
• Ability to interpret requests/requirements and effectively present data to support performance improvement activities
• Ability to prioritize work efforts, work independently, and leverage problem solving skills to research and resolve complex issues
• Ability to work successfully under deadlines
• Requires an understanding of systems and processes that impact revenue cycle performance and capabilities.
• Possesses the ability to build trusting relationships with Client Executives at all levels.
• Possesses analytical ability sufficient to work in a data-heavy environment and to identify trends in the data.
• Possess business acumen with an emphasis on effective communication (i.e., listening, written and verbal), negotiation, influencing decision makers, business planning, strategy, problem solving, decision making and time management skills.
• Understanding of the market, trends, competition, and key pain points for hospital executives.
• Excel Pivot Tables and Access skills a plus.

Responsibilities

• Work collaboratively with the Provider Practice team and senior leaders in setting the direction of client RBO improvement efforts, including defining issues, identifying root causes, interpreting data, understanding data dependencies, goal setting, establishing tracking and reporting metrics, updating project plans, and providing performance reports and deliverable preparation.
• Effectively organize content and format of documents and analyses to facilitate understanding and decision-making by VBC and client senior leaders.
• Provide project management, analysis, and/or technical expertise for a broad array of RBO client initiatives, assisting teams in support of Regional or National Analysis.
• Synchronize efforts between Provider Practice and other VBC operating units in support of client RBO performance improvement initiatives.
• Develop, implement, analyze, and maintain VBC dashboards, scorecards, status reports, and other standard reports.
• Produce and develop deliverables for VBC client meetings.

Benefits

• Medical, dental, vision, disability, life, and business travel insurance
• Paid time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level