Provider Partnership Manager

SonderMind•Dallas, TX

1d•Hybrid

About The Position

The Provider Partnership Manager is dedicated to developing and cultivating relationships through face-to-face interaction with Physicians, Practice Managers, and medical office staff. In this role, you will build relationships with Primary Care and Specialty Care Practices in their respective territory to educate current partner practices on SonderMind’s programs and services, provide ongoing training on engagement processes, deliver regular updates to the practices, and develop relationships with new practices. You will collaborate our Account Executives to coordinate practice and system level strategy. The Provider Partnership Manager must be a self-starter with high energy who will be responsible for working daily with practices to identify and resolve barriers to engaging clients into SonderMind care. This role can sit in either Dallas, Texas, San Antonio, Texas, or Austin, Texas, will require regular weekly travel to multiple on-site locations.

Requirements

Must reside in the either Dallas, San Antonio, or Austin
3 + years of recent healthcare sales experience / community outreach and/healthcare liaison/ (direct relationship sales experience)
Self-starter that takes initiative and adapts to changing demands
Brings a positive and professional attitude to work every day
Growth mindset, always ready to learn and apply new strategies or approaches
Superior attention to detail and time management skills
Excellent verbal and written communication skills
Highly organized
Experience with a CRM software (Salesforce preferred)

Responsibilities

Meet face-to-face with medical practices to educate them on services and intake processes, conduct training presentations and lunch / learns with practice staff
Create, foster, and enhance relationships with targeted practices through consistent and strategic field and virtual outreach
Collaborate on and execute direct communications with practices to ensure patient awareness, onboarding efficiency and timeliness
Coordinate with Account Executives and marketing for engagement strategies, campaigns, and promotional activities
Drive practice level activities to achieve access targets for designated geography
Communicate and collaborate with multiple internal and external stakeholders
Be adaptable and able to pivot based on shifting priorities
Ensure all interactions and communications with referring physicians follow legal and ethical guidelines

Benefits

Generous PTO policy, with a minimum of three weeks off per year
A holiday schedule that follows standard U.S. holidays
Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate)
Competitive Medical, Dental, and Vision coverage, with plans to meet every need — including HSA (with $1,100 company contribution) and FSA options
Employer-paid short-term disability, long-term disability, life & AD&D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period)
Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8–16 weeks of paid leave
401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested
Join teammates from across the country at our annual company gathering
Company shutdown between Christmas and New Year’s
Supplemental life insurance, pet insurance, commuter benefits, and more!