Sr. Provider Operations Specialist (Remote)
About The Position
In this role, you will work directly with our roster automation lead to validate data pipelines, execute bulk enrollment record updates, and maintain reconciliation workflows across 50+ payer networks. You will build and maintain operational documentation and SOPs that eliminate tribal knowledge, create real-time visibility into enrollment and roster status, and scope operational requirements for new initiatives before they reach execution. Your work ensures that teams across the organization operate from a single, accurate source of truth and that every operational change is implemented with complete documentation and readiness. If you are passionate about building scalable systems, simplifying complex data, making the invisible visible, and making a meaningful impact, this role is for you.
Requirements
- 3+ years of experience in healthcare operations, data management, provider network operations, or credentialing/enrollment support
- Demonstrated ability to analyze operational data, troubleshoot data discrepancies, and implement structured solutions using spreadsheets (Excel and/or Google Sheets)
- Experience manipulating, cleaning, and validating large datasets (1,000+ rows) for accuracy and completeness; ability to identify patterns, anomalies, and root causes in structured data
- Ability to manage competing priorities, meet deadlines in a fast-paced environment, and communicate progress and blockers clearly to stakeholders
- Strong written and verbal communication skills, with ability to translate operational data and findings into clear summaries for both technical and non-technical audiences
Nice To Haves
- Experience with provider roster management, network reconciliation, or bulk data operations in healthcare, insurance, or health-tech, with exceptional attention to detail where accuracy directly impacts downstream financial or operational outcomes
- Experience with workflow automation, scripting, or low-code tools (Google Apps Script, Zapier, Make, Python for data manipulation)
- Experience with business intelligence or reporting tools (Metabase, Looker, Tableau, Power BI, or similar) and comfort reading or writing basic SQL queries
- Experience working within CRM, database, or ticketing platforms (Salesforce, Airtable, Zendesk, or similar) to update records, build reports, and maintain data integrity at scale
Responsibilities
- Validate data pipelines
- Execute bulk enrollment record updates
- Maintain reconciliation workflows across 50+ payer networks
- Build and maintain operational documentation and SOPs
- Create real-time visibility into enrollment and roster status
- Scope operational requirements for new initiatives before they reach execution
Benefits
- 100% remote work environment
- Attractive pay and benefits
- Full transparency of pay ranges
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access
- Generous time-off policies
- 2 company-wide shutdown weeks each year for self-care
- Paid parental leave
- Employee Assistance Program (EAP)
- Quarterly department stipend
- Community and employee resource groups
- Home office stipend
- $50 monthly stipend to help cover internet or cell phone expenses
- Wellness at Rula program
- $50/month wellness stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
