Provider Network Recruiter

Aflac, Incorporated•Tampa, FL

2d•$70,000 - $90,000•Hybrid

About The Position

Aflac is seeking a Provider Network Recruiter to identify and recruit providers for its Dental and Vision networks, maintain provider relationships, and support network adequacy and directory accuracy. The role involves explaining the value of joining the networks, negotiating contracts and fees, resolving provider issues, and working with internal teams to improve recruitment and onboarding. The position may be remote or hybrid depending on proximity to Aflac's Tampa, Florida offices: employees living within 25 miles are expected to work in the office at least 60% of the work week, while employees farther away work from home within the continental United States. Remote employees may occasionally be asked to come to the office for business needs. Travel is 50% or less.

Requirements

Bachelor's degree in Business Administration or a related field, or an equivalent combination of education and experience.
At least 3 years of work experience in customer service, provider service, network development, or telephone sales.
Experience negotiating sales to move a business forward.
Familiarity with contract negotiations.
Experience in external-facing contract review and negotiations.
Efficient, concise verbal and written communication skills.
Organizational skills, resourcefulness, consistency, and excellent time-management capabilities.
Customer focus and drive to strengthen partnerships and resolve issues immediately.
Strong analytical and problem-solving skills, including the ability to analyze data, identify trends and variances from goals, and develop data-driven recruitment plans and solutions.
Ability to work autonomously and educate others about outcomes, including unfavorable ones.
Basic knowledge of Microsoft Suite.
Willingness to act as a thought partner with team members and other departments.
Ability to thrive in a fast-paced, competitive environment.

Nice To Haves

Sales territory management experience, including contract and fee schedule negotiations in a network development-related field.

Responsibilities

Strategically identify and generate new leads for provider recruitment to the Aflac Dental and Vision network.
Recruit and maintain an adequate provider network in assigned regions by explaining the value of joining the networks.
Obtain and submit accurate, complete provider applications for credentialing and contracting.
Build and maintain relationships with provider prospects and partners to support satisfaction and results.
Collaborate with internal departments to optimize recruitment and onboarding and achieve leadership-defined goals.
Maintain strong business relationships with providers and champion their requests to promote a positive provider experience.
Negotiate and renegotiate provider contracts and fees while considering utilization and cost.
Identify and resolve issues to sustain relationships and reduce provider network abrasion and attrition.
Monitor reports to ensure network requirements are met.
Perform network audits as needed to ensure provider directory accuracy and compliance with directory reporting.
Respond promptly to provider communications to resolve issues quickly.
Track assigned duties and activities using company resources such as Network 360 and phone systems.
Use knowledge of negotiating entities to improve the network contracting process and competitive advantage.
Facilitate external leadership meetings to drive strategic alignment and execution of network goals.
Perform other duties as needed.

Benefits

Medical, dental, and vision coverage
Prescription drug coverage
Health care flexible spending account
Dependent care flexible spending account
Aflac supplemental Accident, Cancer, Critical Illness, and Hospital Indemnity policies offered at no cost to employees
401(k) plans
Annual bonuses
Opportunity to purchase company stock
11 paid holidays annually
Up to 20 days of paid time off to be used for any reason
State-mandated sick leave, if eligible
Other leaves of absence, if eligible, including adoption and parental leave