Provider Growth Account Executive

Village•Culver City, CA
•Hybrid

About The Position

Village is building a coordinated care system for children, providers, and the families who love them. We help families find and coordinate developmental, behavioral, and therapy care, while giving providers the infrastructure to grow and run their practices. The Opportunity Village’s network includes 400+ vetted specialists across Southern California. Providers get access to referrals, support with insurance billing and payments, and Vera, our AI-powered back-office agent for documentation, scheduling, billing, and follow-up. We’re scaling in Southern California, building a repeatable approach for new markets, and working toward Series A. Joining now means helping shape how Village grows while the team, systems, and playbook are still taking form. Your conversations with providers will inform how we recruit, onboard, and support them. The impact is direct: every provider you help become active adds capacity for families seeking care. You’ll see the results of your work, build a function alongside a growing team, and have room to take on broader responsibility as Village expands.

Requirements

  • Typically 2–5 years of relevant experience in provider relations, provider recruiting, network development, healthcare partnerships, healthcare sales, or clinician-facing account management or customer success.
  • We also welcome PTs, OTs, and SLPs making a career transition who bring demonstrated business experience, such as practice growth, referral development, service launches, or practice management.
  • Direct experience working with clinicians or practice owners and an understanding of caseload growth, scheduling, insurance participation, or administrative workflows.
  • A track record of achieving measurable recruitment, partnership, activation, practice growth, or sales goals.
  • Comfort initiating outbound outreach, addressing concerns, asking for a decision, and owning growth targets.
  • Strong organization, CRM discipline, and the ability to learn new tools independently.

Nice To Haves

  • Experience at an early-stage startup or another environment where you built processes, adapted quickly, and worked with limited resources.
  • Experience with pediatric therapy, outpatient care, or independent practices.
  • Familiarity with provider onboarding, credentialing, or CAQH.
  • Experience using AI tools for research, outreach, or workflow improvement.

Responsibilities

  • Build relationships with therapists and practice owners, understand their goals and concerns, and help them decide whether Village is a fit.
  • Manage inbound and outbound provider opportunities, respond promptly, lead discovery conversations, and confidently ask for the next step.
  • Own monthly provider activation targets, track progress, and adjust your approach to deliver results.
  • Guide providers from signed agreement to live on the network, collecting paperwork and managing credentialing documentation, including CAQH where applicable.
  • Follow up proactively, identify what is blocking progress, and coordinate with teammates to keep onboarding moving.
  • Keep accurate provider records, pipeline stages, and onboarding status in HubSpot or a similar CRM.
  • Identify and prioritize providers by specialty and geography, using calls, email, LinkedIn, and relationship-based outreach to build your pipeline.
  • Create opportunities without waiting for leads to be handed to you.
  • As outbound support grows, help shape messaging, outreach cadences, and qualification criteria.
  • Bring provider feedback, recurring concerns, and onboarding friction to the team to improve the provider experience and conversion.
  • Build and improve practical processes, trackers, and follow-up routines that help the team grow efficiently.

Benefits

  • Access to referrals
  • Support with insurance billing and payments
  • AI-powered back-office agent for documentation, scheduling, billing, and follow-up
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