Provider Coordinator

Allina Health System • Saint Paul, MN

6d • Onsite

About The Position

The Provider Coordinator maintains systems essential to daily operations that support patient care. This role schedules and coordinates appointments, procedures, and tests; maintains and communicates department and provider schedules; and provides department support to promote efficient clinical operations and an exceptional patient experience. The position includes scheduling and front desk check-in and is based at 333 Smith Ave N, Saint Paul, Minnesota.

Requirements

• Must be at least 18 years of age.
• Must have the education and/or experience needed to meet the required functional competencies listed in the job description.

Nice To Haves

• High school diploma or GED.
• Post-secondary education in a medical field.
• Two to five years of experience in a medical office, including administrative support, scheduling, and customer service.
• Working knowledge of Microsoft Suite and electronic medical records.

Responsibilities

• Schedule or reschedule patient appointments, procedures, diagnostic tests, surgeries, hospital admissions, and other related appointments across multiple providers.
• Enter scheduling documentation in the electronic medical record as needed.
• Verify insurance, obtain prior authorizations, and register patients as needed.
• Manage the patient outcome tool, including preparation and distribution, as needed.
• Create, delete, and modify schedule versions and calendars to reflect provider schedule changes as needed.
• Arrange interpreter services for patients as needed.
• Provide department reception and patient check-in as needed.
• Provide telephone coverage and route messages appropriately.
• Track insurance verification across multiple systems as needed.
• Maintain the lobby area as needed.
• Ensure patient documentation is complete and manage an insurance or referral work queue as needed.
• Organize and maintain department records, manuals, and patient education materials.
• Participate in patient data reporting and compliance with regulatory standards.
• Create and maintain training materials for new and current employees as needed.
• Assist physicians with reimbursements or expense reports, credentialing, charge capture, and medical records as needed.
• Review patient records to determine whether outside documents are needed.
• Review patient consent forms and ensure they are updated with the patient.
• Contact document sources, obtain records, and scan and index documents into the electronic medical record.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support benefits for navigating the Federal Public Service Loan Forgiveness Program.
• Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and tools.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed