Provider Coordinator

Allina Health • Saint Paul, MN

7d • $22 - $30 • Onsite

About The Position

Allina Health is hiring a Provider Coordinator to maintain systems essential to daily operations that support patient care. The role schedules and coordinates appointments, procedures, and tests; maintains and communicates department and provider schedules; and provides department support to promote efficient clinical operations and an exceptional patient experience. The position may also cover front-desk check-in as needed.

This is a 1.0 FTE position, working 80 hours per two-week pay period. The schedule is an eight-hour weekday day shift, Monday through Friday, with hours of either 7:30 a.m.–4:00 p.m. or 8:00 a.m.–4:30 p.m. There are no weekends. The role is based at 225 Smith Ave N, Suite 200, St. Paul, Minnesota.

Requirements

• Must be at least 18 years of age and have the education and/or experience needed to meet the required functional competencies listed in the job description.

Nice To Haves

• High school diploma or GED.
• Postsecondary education in a medical field.
• Two to five years of experience in a medical office, including administrative support, scheduling, and customer service.
• Working knowledge of Microsoft Suite and electronic medical records.

Responsibilities

• Schedule or reschedule patient appointments, procedures, diagnostic tests, surgeries, hospital admissions, and related appointments across multiple providers.
• Enter scheduling documentation in the electronic medical record, as applicable.
• Verify insurance, obtain prior authorizations as needed, and register patients as applicable.
• Manage the patient outcome tool, including its preparation and distribution, as applicable.
• Create, delete, and modify schedule versions and calendars to reflect provider schedule changes, as applicable.
• Arrange interpreter services for patients as needed.
• Provide department reception and patient check-in as needed.
• Provide telephone coverage and route messages appropriately.
• Track insurance verification using multiple systems, as applicable.
• Maintain the lobby area, as applicable.
• Ensure patient documentation is complete and manage an insurance or referral work queue, as applicable.
• Organize and maintain department records, manuals, and patient education materials.
• Participate in patient data reporting and ensure compliance with regulatory standards.
• Create and maintain training materials for new and current employees, as applicable.
• Assist physicians with reimbursements or expense reports, credentialing, charge capture, and medical records, as applicable.
• Analyze patient records to determine whether outside documents are needed.
• Review patient consent forms and ensure they are updated with the patient.
• Contact document sources, obtain records, and scan and index them into the electronic medical record.
• Perform other duties as assigned.

Benefits

• Medical and dental benefits.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support benefits to navigate the Federal Public Service Loan Forgiveness Program.
• Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and tools.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed