Provider Coordinator

Allina Health • Sedro-Woolley, WA

7d • $22 - $30 • Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families and communities throughout Minnesota and western Wisconsin. The Provider Coordinator maintains systems essential to daily operations that support patient care. The role schedules and coordinates appointments, procedures and tests, maintains and communicates department and provider schedules, and provides department support to promote efficient clinical operations and an exceptional patient experience.

The position includes scheduling and front-desk check-in responsibilities. It is a 1.0 FTE role with 80 hours per two-week pay period, working an 8-hour day shift and no weekends.

Requirements

• Must be at least 18 years of age and have the education and/or experience needed to meet the required functional competencies listed in the job description.

Nice To Haves

• High school diploma or GED.
• Post-secondary education in a medical field.
• Two to five years of experience in a medical office, including administrative support, scheduling and customer service.
• Working knowledge of Microsoft Suite and electronic medical records.

Responsibilities

• Schedule and reschedule patient appointments, procedures, diagnostic tests, surgeries, hospital admissions and other related appointments across multiple providers.
• Enter scheduling documentation in the electronic medical record, as applicable.
• Verify insurance, obtain prior authorizations as needed, and register patients as applicable.
• Manage the patient outcome tool, including preparation and distribution, as applicable.
• Create, delete and modify schedule versions and calendars to reflect provider schedule changes, as applicable.
• Arrange interpreter services for patients as needed.
• Provide department reception and patient check-in, as applicable.
• Provide telephone coverage and route messages appropriately.
• Track insurance verification using multiple systems, as applicable.
• Maintain the lobby area, as applicable.
• Ensure patient documentation is complete and manage an insurance or referral work queue, as applicable.
• Organize and maintain department records, manuals and patient education materials.
• Participate in patient data reporting and comply with regulatory standards.
• Create and maintain training materials for new and current employees, as applicable.
• Assist physicians with reimbursements or expense reports, credentialing, charge capture and medical records, as applicable.
• Analyze patient records to determine whether outside documents are needed.
• Review patient consent forms and ensure they are updated with the patient.
• Contact document sources, obtain records, and scan and index them into the electronic medical record.
• Perform other duties as assigned.

Benefits

• Medical and dental benefits.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support benefits to navigate the Federal Public Service Loan Forgiveness Program.
• Well-being resources, including well-being dollars, dedicated well-being navigators, programs, activities, articles, videos, personal coaching and tools.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed