Protocol Specialist

Medical Solutions, LLC•Remote,

7h•$22 - $27

About The Position

Medical Solutions is seeking a motivated Protocol Specialist to join its Quality Team. The role supports healthcare staffing protocol, compliance, and process management. The specialist serves as a resource for protocol and compliance questions and maintains current compliance protocols in internal technology systems, including adding new clients. The position also communicates with hospitals as directed by the Client Manager and/or MSP Coordinator for MSP accounts, and works across departments on project implementation and integration.

Requirements

Strong team-player skills and ability to work with people within and outside the team.
Strong computer skills and high computer literacy, including Microsoft Outlook, Word, and Excel.
Ability to provide feedback on projects.
Ability to multitask.
Strong organizational skills and close attention to detail.
Ability to meet deadlines and manage a large and increasing workload.
Excellent communication and grammatical skills.
Ability to understand the entire picture of a contract.
Ability to take ownership of getting the job done.
Positive attitude and friendly demeanor.

Nice To Haves

Bachelor’s degree.
Previous employment in a healthcare staffing setting.

Responsibilities

Review contracts to extract protocol.
Build protocol into the current tracking system.
Communicate with Client Management, Onboarding Specialists, MSP Implementation Specialists, and the Vendor Relations Manager to ensure protocols are updated.
Review protocol updates and ensure they are communicated to all appropriate team members.
Compile and track flu-season information as needed.
Build and manage documents in PandaDoc and assist with sending documents for signature.
Work with the sales team to ensure the correct hierarchy is set up in Pulse and 2.0.
Create and update email templates and checklists for the MSP division.
Serve as the Client Portal expert for document management on the Placement side.
Work with IT and other departments to test and roll out new protocol technology.
Champion project implementation for projects related to protocol.
Work closely with sales teams and management.
Manage a high desk level at a fast pace.