Admin Support Protocol Specialist

Canvas Inc.•Niceville, FL

About The Position

The Admin Support Protocol Specialist provides comprehensive front office administrative support to the Director, Associate Director, and Front Office Group Leadership. The role reviews and facilitates critical taskers, staff packages, and executive correspondence; manages office databases and tracking systems; and supports meetings, official communications, records, and travel order processing. The specialist assists with recurring and nonrecurring correspondence, reports, and other documents, ensuring they comply with applicable regulations, policies, formatting requirements, and suspense dates. The role also reviews correspondence for grammar, spelling, capitalization, and punctuation in accordance with the Tongue and Quill. The position requires the ability to work independently.

Requirements

  • Ability to work independently in executing the role’s requirements.

Responsibilities

  • Provide front office administrative support to the Director, Associate Director, and Front Office Group Leadership.
  • Review and facilitate critical taskers, staff packages, and executive correspondence.
  • Create, manage, and maintain databases for tracking office tasks, suspenses, training, and other administrative activities.
  • Distribute office mail and review correspondence for deficiencies.
  • Assist with meeting organization and preparation, including developing agendas and presentations, scheduling meetings, preparing venues, recording and tracking action items, and performing venue security duties.
  • Manage and maintain office official bulletins, displays, and announcements.
  • Advise and assist in establishing and maintaining file plans for Government approval.
  • Review Temporary Duty (TDY) orders for compliance with Air Force directives and processes for Air Force customer personnel.
  • Consolidate and prepare orders for processing, distribute approved orders and tickets to travelers, and draft TDY order requests for approval.
  • Coordinate meeting arrangements or schedule meetings and conferences, including arranging locations and times, contacting participants, and ensuring materials and services are available.
  • Prepare and finalize recurring and nonrecurring correspondence, reports, and other documents, determining and modifying their format, content, and frequency based on information from staff, files, and other sources.
  • Compose and prepare nontechnical and some technical correspondence, including requests for information concerning the organization’s mission and programs, office procedures, acknowledgements, commendations, and notifications.
  • Coordinate and forward correspondence to appropriate offices and update correspondence tracking systems and suspense files.
  • Prepare documents in accordance with regulations and policies, ensure correct formatting, and meet prescribed suspense dates or deadlines.
  • Review correspondence for correct grammar, spelling, capitalization, and punctuation in accordance with the Tongue and Quill.
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