Protective Services Supervisor

Springwell • Waltham, MA

2d • Hybrid

About The Position

The Protective Services Supervisor provides regular administrative and clinical supervision to Protective Services Workers who are conducting investigations of maltreatment and self-neglect of individuals age 60 and older. The supervisor will meet with workers at least weekly to review investigations, provide direction and ensure that workers are making steady progress on cases. Other responsibilities include reviewing new reports for possible investigation, assisting in training new staff, community outreach, and reviewing records for quality and compliance.

Requirements

• Bachelor’s Degree required.
• 2 years’ experience in crisis intervention, counseling, case management or investigations required.
• Must have the ability to hold staff accountable and provide direct feedback.

Nice To Haves

• Master’s Degree preferred.
• Prior supervisory experience strongly preferred.
• LCSW or LICSW preferred.

Responsibilities

• Provides regular administrative and clinical supervision to Protective Services Workers.
• Conducts investigations of maltreatment and self-neglect of individuals age 60 and older.
• Meets with workers at least weekly to review investigations, provide direction, and ensure steady progress on cases.
• Reviews new reports for possible investigation.
• Assists in training new staff.
• Performs community outreach.
• Reviews records for quality and compliance.

Benefits

• 3 weeks of vacation in first year
• Birthday off
• 13 paid holidays
• 3 paid personal days
• 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
• Health & dental insurance with employer contribution
• Life and long-term disability insurance at no cost to employee
• Flexible Spending Plan
• Employee Assistance Plan
• 401K Retirement Savings Plan w/ employer contribution
• Mileage reimbursement
• Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4 day work week, 4.5 day work week, telecommuting work option, remote work option
• Employee referral bonuses
• Free parking
• Commitment to promoting from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level