Child Protective Services Caseworker Supervisor

Department of Health and Human Services • Portland, OR

3d • Onsite

About The Position

This position is for a Child Protective Services Casework Supervisor within the Department of Health and Human Services (DHHS), Office of Child & Family Services (OCFS) in Portland, Maine. The role involves planning, coordinating, directing, and monitoring the activities of caseworkers and support staff in child protection, adoption, and substitute care. The supervisor will assess and assign casework loads, review and guide staff on cases and service delivery, and collaborate with staff and peers to resolve critical situations. The position emphasizes ensuring quality service standards, providing counseling to workers on difficult cases, evaluating employee performance and training needs, coordinating with external agencies and community resources, recommending program-wide changes, evaluating and recommending program-wide changes, coordinating service delivery, authorizing services and expenditures, negotiating contracts, ensuring compliance with laws and standards, and participating in court hearings. The role also includes directing and participating in after-hours coverage.

Requirements

• Eight (8) years of education and/or professional experience in social work.
• At least two (2) years experience as a fully licensed social worker (LSW).
• Licensed Social Worker (LSW).

Nice To Haves

• A Master’s degree is preferred.
• Recent experience in professional child welfare casework.
• A thorough knowledge of and recent experience working with MACWIS/Katahdin.
• Four years of experience as a fully-licensed social worker.
• An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.

Responsibilities

• Ensuring established quality service standards are maintained.
• Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems.
• Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.
• Connecting with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.
• Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services.
• Coordinating activities between unit and service providers to effectively deliver social services to agency clients.
• Authorizing service provision and client/caseworker expenditures.
• Negotiating various contracts and agreements with service providers and others to ensure appropriate services are provided.
• Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings.
• Directing, coordinating, and/or participating in after-hours coverage to ensure appropriate staffing.

Benefits

• 13 paid holidays
• 12 days of sick leave
• 3+ weeks of vacation leave annually
• Health Insurance Coverage (State pays 85%-100% of employee-only premiums)
• Health Insurance Premium Credit (Participation decreases employee-only premiums by 5%)
• Dental Insurance (State pays 100% of employee-only dental premiums)
• Retirement Plan (State contributes 14.11% to MainePERS)
• Six weeks of fully paid parental leave for all employees welcoming a child
• Additional, unpaid leave may also be available under the Family and Medical Leave Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager