Child Protective Services Caseworker Supervisor

State of Maine • Rockland, ME

1d • $77,542 - $103,064 • Onsite

About The Position

This position is for a Child Protective Services Casework Supervisor within the Department of Health and Human Services (DHHS) in Rockland, Maine. The role involves planning, coordinating, directing, and monitoring the activities of caseworkers and support staff in child protection, adoption, and substitute care. The supervisor will assess and assign casework loads, review and monitor staff performance, and provide guidance on cases and service delivery. Responsibilities include resolving critical and crisis situations, ensuring quality service standards, conferring with and counseling workers, evaluating employee productivity and training needs, coordinating with other agencies and community resources, recommending program-wide changes, authorizing service provision and expenditures, negotiating contracts, analyzing cases for compliance with laws and standards, and participating in court hearings. The position also requires directing and participating in after-hours coverage. The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people, providing health and social services to a significant portion of the state's population. The Office of Child & Family Services (OCFS) within DHHS is responsible for ensuring the safety, permanency, and well-being of children and families.

Requirements

• Eight (8) years of education and/or professional experience in social work.
• At least two (2) years of experience as a fully licensed social worker (LSW).
• A Master’s degree is preferred.
• Recent experience in professional child welfare casework.
• A thorough knowledge of and recent experience working with MACWIS/Katahdin.
• Four years’ experience as a fully-licensed social worker.
• An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.

Nice To Haves

• Possessing a related Master’s Degree for an additional stipend.

Responsibilities

• Plan, coordinate, direct, and monitor the activities of caseworkers and support staff in the areas of child protection, adoption, and substitute care.
• Assess and assign casework loads.
• Review, monitor, and provide guidance to staff concerning cases and service delivery.
• Research and work with staff and peers to resolve critical and crisis situations.
• Ensure established quality service standards are maintained.
• Confer with and counsel workers regarding casework to assist with difficult cases and caseload problems.
• Review and compare work performance and/or products of staff with established standards to assess employee productivity levels and training needs.
• Connect with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.
• Evaluate and recommend program-wide changes and establish unit procedures and goals to upgrade the quality and continuity of services.
• Coordinate activities between unit and service providers to effectively deliver social services to agency clients.
• Authorize service provision and client/caseworker expenditures.
• Negotiate various contracts and agreements with service providers and others to ensure appropriate services are provided.
• Analyze and review cases to ensure compliance with state and federal laws, standards, and requirements.
• Initiate and participate in court hearings.
• Direct, coordinate, and/or participate in after-hours coverage to ensure appropriate staffing.

Benefits

• 13 paid holidays
• 12 days of sick leave
• 3+ weeks of vacation leave annually (accrual increases with years of service)
• Personal leave for overtime-exempt employees
• Health Insurance Coverage (State pays 85%-100% of employee-only premiums)
• Health Insurance Premium Credit (5% decrease in employee-only premiums)
• Dental Insurance (State pays 100% of employee-only dental premiums)
• Retirement Plan (State contributes 14.11% of employee's pay to MainePERS)
• Six weeks of fully paid parental leave for all employees welcoming a child (including non-birthing and adoptive parents)
• Additional unpaid leave may be available under the Family and Medical Leave Act.
• Extensive and highly competitive benefits package covering many aspects of wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager