3 - Ketchikan (PCN 063710)

State of Alaska•Ketchikan, AK

6d•Hybrid

About The Position

This position is currently under review as part of the Child Protection Services Study; therefore, the title and/or pay range currently assigned may be subject to change upon implementation of this class study. The Department of Family & Community Services is recruiting for Protective Services Specialist 1/2/3 in Ketchikan! This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more. This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. Watch Office of Children’s Services Video Here: I AM OCS What You Will Be Doing: As a Protective Services Specialist (PSS), responsible for Child Protection Services in the Family Services unit, the Investigations & Assessment unit, or as Generalist covering both. This case carrying position has a wide range of duties, including investigating reports of child abuse and/or neglect, prepare plans for intervention by soliciting the cooperation of the family and others, and gather information about family dynamics/functionality, develop plans to ensure child safety while assisting parents in addressing their diminished protective factors, place children out of the home with a relative or licensed foster home when necessary, provide ongoing and/or in-home services to families, write and submit reports to the Court, work closely with Tribal/Community Partners, frequent face-to-face and telephonic contact with parents and caregivers of children in custody and make referrals to other service providers and agencies. OCS has opportunities across several units. During the hiring process, we work with applicants to match them with a position that best aligns with their strengths, experience, and interests. Strong writing skills, the ability to manage your workload independently, and a collaborative approach are important in ensuring the safety and well-being of children throughout Alaska. Child protection work can involve making critical decisions in urgent situations. Staff must be prepared to respond quickly and confidently to protect children and maintain their own safety, including in situations that may involve potential physical risk.

Requirements

Competency Based minimum qualifications (MQs)
Competencies in Analytical Thinking/Problem Solving
Competencies in Customer Service
Competencies in Integrity
Competencies in Interpersonal Skills
Competencies in Oral Communication
Competencies in Writing
Competencies in Technical Credibility
Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
Must be able to pass and maintain an ongoing child protection check, a criminal background check and pass federal fingerprint results.
Must be able to pass a fingerprint based criminal history background check.
Must be able to pass a criminal history check.
Must be able to pass federal fingerprint results.

Nice To Haves

Strong writing skills
Ability to manage your workload independently
Collaborative approach

Responsibilities

Investigating reports of child abuse and/or neglect
Prepare plans for intervention by soliciting the cooperation of the family and others
Gather information about family dynamics/functionality
Develop plans to ensure child safety while assisting parents in addressing their diminished protective factors
Place children out of the home with a relative or licensed foster home when necessary
Provide ongoing and/or in-home services to families
Write and submit reports to the Court
Work closely with Tribal/Community Partners
Frequent face-to-face and telephonic contact with parents and caregivers of children in custody
Make referrals to other service providers and agencies