Protective Services Officer

GM•Warren, MI

6d•Onsite

About The Position

The Protective Services Officer responds to high-threat situations, including active-shooter incidents, using strategic teamwork and necessary force to protect people and contain or resolve incidents. The role reports to the Global Security Protective Services Supervisor in Warren, Michigan, and reports daily to need-based worksites across Wayne, Macomb, and Oakland counties. Assignments to other worksites, typically in Southeast Michigan, may also occur. The officer supports a 24-hour, seven-day-a-week shift schedule and must be flexible to work afternoons, midnights, weekends, and holidays. The successful candidate will bring a strong protective services or law enforcement background and a commitment to professionalism, discretion, and continuous improvement. The position is onsite and requires regular ability to legally operate a motor vehicle. A company vehicle is available only after passing a Motor Vehicle Report review. The role is not eligible for relocation benefits. GM does not provide immigration-related sponsorship for this role.

Requirements

Strong protective services or law enforcement background.
Working knowledge of security-related protocols, including emergency response and crisis management, CCTV and alarm systems, use-of-force continuum and de-escalation techniques, and firearms.
Ability to maintain a high degree of professionalism and sustained vigilance.
Ability to learn and retain security procedures, work effectively as a team member, and carry out instructions.
Ability to maintain professional composure and act decisively in high-stress situations.
Effective verbal and written communication skills.
Physical ability to respond to all emergency situations and pass a routine annual physical fitness test.
Must qualify with a handgun, shotgun, and tactical carbine in accordance with the Michigan Commission on Law Enforcement Standards (MCOLES) active-duty firearms standard.
Ability to interact effectively at all levels and across diverse cultures.
Ability to use less-than-lethal means and equipment, such as a Taser and pepper spray.
Must continuously demonstrate discretion and integrity while performing daily work tasks.
Must be eligible to achieve PA 330 certification in Michigan.
Must be able to legally operate a motor vehicle on a regular basis.
Must be able to work any shift, including afternoons and midnights, and work weekends and holidays.
Must not require GM immigration-related sponsorship now or in the future.

Responsibilities

Preserve order and enforce security regulations and directives relating to the worksite, personnel, and visitors.
Respond to emergency incidents, including active-shooter or assailant incidents, violent or mentally ill subjects, medical situations, and bomb threats.
Ensure compliance with applicable sections of the GM Global Security Manual and Standard Operating Procedures.
Conduct foot and/or vehicle patrols to help ensure worksite safety and security.
Observe, report, and respond to incidents at assigned worksites.
Protect GM property and interests, occupying tenants, and site visitors.
Control access to property through the admittance process and prevent unauthorized entry.
Monitor site entrances and exits and control the movement of people and vehicles.
Secure incident and/or crime scenes and preserve evidence as required.
Prepare incident reports, daily logs, and other documentation as directed.
Monitor closed-circuit television (CCTV) and other security alarm systems.
Maintain a courteous and professional demeanor when interacting with GM personnel, visitors, and the public.